Digital Design Director

3 weeks ago


Greater Manchester, United Kingdom First Central Services Full time

About Us:

First Central Services is an innovative market-leading insurance company driven by data. Our underwriting skills are built on data expertise, which sets us apart and helps us succeed.

We're looking for a seasoned Digital Design Director to join our Commercial & Marketing team either working remotely or based in our Salford Quays, Manchester office or Haywards Heath office.

This role is a 12-month fixed-term contract with potential to extend, but we cannot confirm it at this stage.

As a Digital Design Director, you'll be responsible for supporting the shaping of our user experience strategy across all First Central products.

You'll help in designing and refining customer journeys, from initial idea to final implementation, ensuring alignment with our overarching business goals.

We're passionate about people and continuous improvement, so you'll champion best practices, drive innovation, and help establish the UX function within our organisation.

About the Role:

  • Clearly define design problems to ensure teams are aligned to a common goal
  • Understand user's needs, business objectives, and constraints to kick-start ideation processes
  • Information Architecture expertise – define the structure, organise, and label content of web pages
  • Produce prototypes and interactive design assets of varying fidelity
  • Lean UX expertise to lead collaborative processes with stakeholders
  • Maintain and add to a design system to improve efficiency and assets
  • Product knowledge – build an in-depth understanding of the insurance industry and competitors

Requirements:

  • Proven track record of success in a senior UX role
  • A portfolio of high-quality UX work
  • Understanding of regulatory environment and requirements
  • Expert use of UX tools and platforms such as Figma, Sketch, and Invision

Salary and Benefits:

  • Salary: £58,000 - £68,000 depending on experience
  • Location: Haywards Heath (Home Office), Manchester
  • Department: Commercial


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