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Service Delivery Manager
2 months ago
Job Summary:
Advanced Technical Recruitment is seeking a highly skilled and experienced Service Delivery Manager to lead our service delivery team in the UK. As a key member of our team, you will be responsible for driving service excellence, customer satisfaction, and business growth.
Key Responsibilities:
- Develop and implement service strategies to meet customer needs and drive business growth.
- Lead a team of service engineers and technicians to ensure timely and efficient service delivery.
- Manage service sales support and budgetary management to ensure optimal resource allocation.
- Collaborate with cross-functional teams to ensure seamless service delivery and customer satisfaction.
- Monitor and analyze service performance metrics to identify areas for improvement.
Requirements:
- Proven experience in service management, preferably in a technical or engineering field.
- Strong leadership and team management skills, with the ability to motivate and develop a high-performing team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.
- Ability to analyze complex data and make informed decisions to drive business growth.
- Relevant degree in engineering or a related field, or equivalent experience.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- The chance to work with a leading recruitment agency in the technical sector.
Language: English (en-US)
