U-PVC Products Assistant

5 days ago


Bangor, Gwynedd, United Kingdom Eurocell Group Ltd Full time
Customer Service and Delivery Specialist at Eurocell Group Ltd

We are seeking an experienced Customer Service and Delivery Specialist to join our team. As a key member of our branch network, you will be responsible for delivering exceptional customer service, achieving sales targets, and ensuring the smooth operation of our branches.

About Us:

Eurocell is a leading manufacturer of uPVC products in the building industry, and we pride ourselves on being a successful, dynamic, and ambitious company that values its employees.

Key Responsibilities:
  • Deliver exceptional customer service and support to new and existing customers
  • Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers
  • Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans
  • Supporting the Branch Manager with actions and activities on time, in full
  • Compliance with Health and Safety, company policies and procedures
Salary and Benefits:
  • A very competitive basic salary of £26,698 per year
  • An excellent monthly bonus scheme, which added to your salary would be up to £30,298 per year
  • 25 days holiday, plus statutory holidays - normally 33 days in total each year
  • Free Healthcare plan for all employees
  • Enhanced Maternity and Paternity benefit
  • Free Life Assurance Plan of 3x your Annual Salary
Requirements:
  • Passion and energy to deliver exceptional customer service and achieve business targets
  • A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers
  • A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
  • Good organisational skills, with ability to prioritise and use own initiative
  • A full and valid driving license is essential, and a FLT licence could be a distinct advantage


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