Current jobs related to Bilingual Customer Service Representative - London, Greater London - StockX
-
Bilingual Customer Service Representative
4 weeks ago
London, Greater London, United Kingdom Talent Sure Recruitment Limited Full timeJob Title: Bilingual Customer Service AgentAre you a fluent German and English speaker looking for a challenging role in customer service? We have an exciting opportunity for a Bilingual Customer Service Agent to join our team at Talent Sure Recruitment Limited.Job Summary:We are seeking a highly motivated and customer-focused individual to provide...
-
Bilingual Customer Service Representative
4 weeks ago
London, Greater London, United Kingdom Talent Sure Recruitment Limited Full timeJob Title: Bilingual Customer Service AgentAre you a fluent German and English speaker looking for a challenging role in customer service? We have an exciting opportunity for a Bilingual Customer Service Agent to join our team at Talent Sure Recruitment Limited.Job Summary:We are seeking a highly motivated and customer-focused individual to provide...
-
Bilingual Customer Service Representative
4 weeks ago
London, Greater London, United Kingdom Talent Sure Recruitment Limited Full timeJob Title: Bilingual Customer Service AgentAre you a fluent German and English speaker looking for a challenging role in customer service? We have an exciting opportunity for a Bilingual Customer Service Agent to join our team at Talent Sure Recruitment Limited.Job Summary:We are seeking a highly motivated and customer-focused individual to provide...
-
Bilingual Customer Service Representative
3 weeks ago
London, Greater London, United Kingdom Talent Sure Recruitment Limited Full timeJob Title: Bilingual Customer Service AgentAre you a fluent German and English speaker looking for a challenging role in customer service? We have an exciting opportunity for a Bilingual Customer Service Agent to join our team at Talent Sure Recruitment Limited.Job Summary:We are seeking a highly motivated and customer-focused individual to provide...
-
Bilingual Customer Service Representative
3 weeks ago
London, Greater London, United Kingdom Talent Sure Recruitment Limited Full timeJob Title: Bilingual Customer Service AgentAre you a fluent German and English speaker looking for a challenging role in customer service? We have an exciting opportunity for a Bilingual Customer Service Agent to join our team at Talent Sure Recruitment Limited.Job Summary:We are seeking a highly motivated and customer-focused individual to provide...
-
Bilingual Customer Service Representative
3 weeks ago
London, Greater London, United Kingdom Talent Sure Recruitment Limited Full timeJob Title: Bilingual Customer Service AgentAre you a fluent German and English speaker looking for a challenging role in customer service? We have an exciting opportunity for a Bilingual Customer Service Agent to join our team at Talent Sure Recruitment Limited.Job Summary:We are seeking a highly motivated and customer-focused individual to provide...
-
Bilingual Customer Service Representative
3 weeks ago
London, Greater London, United Kingdom StockX group Full timeAbout the RoleWe're seeking a highly skilled Bilingual Customer Service Specialist to join our team at StockX group. As a key member of our customer service team, you'll be responsible for providing exceptional support to our European customers, handling all their queries and concerns with professionalism and empathy.Key ResponsibilitiesProvide top-notch...
-
Bilingual Customer Service Representative
3 weeks ago
London, Greater London, United Kingdom StockX group Full timeAbout the RoleWe're seeking a highly skilled Bilingual Customer Service Specialist to join our team at StockX group. As a key member of our customer service team, you'll be responsible for providing exceptional support to our European customers, handling all their queries and concerns with professionalism and empathy.Key ResponsibilitiesProvide top-notch...
-
Bilingual Customer Service Representative
3 weeks ago
London, Greater London, United Kingdom StockX group Full timeAbout the RoleWe're seeking a highly skilled Bilingual Customer Service Specialist to join our team at StockX group. As a key member of our customer service team, you'll be responsible for providing exceptional support to our European customers, handling all customer service needs and support, and taking ownership of individual customer queries from start to...
-
Bilingual Customer Service Representative
3 weeks ago
London, Greater London, United Kingdom StockX group Full timeAbout the RoleWe're seeking a highly skilled Bilingual Customer Service Specialist to join our team at StockX group. As a key member of our customer service team, you'll be responsible for providing exceptional support to our European customers, handling all customer service needs and support, and taking ownership of individual customer queries from start to...
-
Bilingual Customer Service Representative
2 weeks ago
London, Greater London, United Kingdom StockX group Full timeAbout the RoleWe're seeking a highly skilled Bilingual Customer Service Specialist to join our team at StockX. As a key member of our customer service team, you'll be responsible for providing exceptional support to our European customers, handling all their queries and concerns with professionalism and empathy.Key ResponsibilitiesProvide top-notch customer...
-
Bilingual Customer Service Representative
2 weeks ago
London, Greater London, United Kingdom Talent Sure Recruitment Limited Full timeJob Title: Bilingual Customer Service AgentAre you a fluent German and English speaker looking for a challenging and rewarding role in customer service? Do you have excellent communication and problem-solving skills? We are seeking a highly motivated and organized individual to join our team as a Bilingual Customer Service Agent.Key Responsibilities:Respond...
-
Bilingual Customer Service Representative
1 month ago
London, Greater London, United Kingdom StockX group Full timeAbout the RoleWe're seeking a highly skilled Bilingual Customer Service Specialist to join our team at StockX group. As a key member of our customer service team, you'll be responsible for providing exceptional support to our European customers, handling all their queries and concerns with professionalism and empathy.Key Responsibilities:Provide top-notch...
-
Bilingual Customer Service Representative
1 month ago
London, Greater London, United Kingdom StockX group Full timeAbout the RoleWe're seeking a highly skilled Bilingual Customer Service Specialist to join our team at StockX group. As a key member of our customer service team, you'll be responsible for providing exceptional support to our European customers, handling all their queries and concerns with professionalism and empathy.Key Responsibilities:Provide top-notch...
-
Bilingual Customer Service Representative
2 weeks ago
London, Greater London, United Kingdom StockX Full timeEmpower Global ConnectionsAt StockX, we're passionate about helping customers connect with culture through their passions. As a Bilingual Customer Service Specialist, you'll be part of an exciting, hyper-growth company that's expanding its services globally.Why You'll Thrive in This RoleThis role offers a unique blend of customer-centricity, cultural...
-
Bilingual Customer Service Representative
3 weeks ago
London, Greater London, United Kingdom StockX Full timeEmpower Global ConnectionsAt StockX, we're on a mission to help our customers connect with culture through their passions. As a Bilingual Customer Service Specialist, you'll be a vital part of our team, working in a fast-paced environment where we break down barriers to deliver exceptional customer experiences.Why You'll ThriveWe're a hyper-growth company...
-
Bilingual Customer Service Representative
4 weeks ago
London, Greater London, United Kingdom StockX Full timeEmpower Global ConnectionsAt StockX, we're on a mission to help our customers connect with culture through their passions. As a Bilingual Customer Service Specialist, you'll be an integral part of our team, working in a fast-paced environment where we break down barriers to deliver exceptional customer experiences.Why You'll ThriveWe're a hyper-growth...
-
Bilingual Customer Service Representative
4 weeks ago
London, Greater London, United Kingdom StockX Full timeEmpower Global ConnectionsAt StockX, we're on a mission to help our customers connect with culture through their passions. As a Bilingual Customer Service Specialist, you'll be an integral part of our team, working in a fast-paced environment where we break down barriers to deliver exceptional customer experiences.Why You'll ThriveWe're a hyper-growth...
-
Bilingual Customer Service Representative
3 weeks ago
London, Greater London, United Kingdom StockX Full timeEmpower Global ConnectionsAt StockX, we're on a mission to help our customers connect with culture through their passions. As a Bilingual Customer Service Specialist, you'll be a vital part of our team, working in a fast-paced environment where we break down barriers to deliver exceptional customer experiences.Why You'll ThriveWe're a hyper-growth company...
-
Bilingual Customer Service Representative
3 weeks ago
London, Greater London, United Kingdom StockX Full timeEmpower Global ConnectionsAt StockX, we're on a mission to help our customers connect with culture through their passions. As a Bilingual Customer Service Specialist, you'll be a vital part of our team, working in a fast-paced environment where we break down barriers to deliver exceptional customer experiences.Why You'll ThriveWe're a hyper-growth company...
Bilingual Customer Service Representative
2 months ago
About StockX
StockX is a leading online marketplace for buying and selling new and pre-owned sneakers, streetwear, and collectibles.
Job Summary
We are seeking a highly skilled and multilingual Bilingual Customer Service Representative to join our team. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to our European customers, handling all customer inquiries and support, and working closely with internal stakeholders to ensure positive outcomes for our customers.
Key Responsibilities
- Handle all customer service needs and support for our European customers
- Take ownership of individual customer queries from start to finish, liaising with internal stakeholders to ensure positive outcomes for our customers
- Help manage the order fulfillment process
- Listen and respond to customer needs and concerns
- Research answers or solutions as needed
- Resolve customer queries and update system accounts accordingly
- Record details of customer conversations and actions taken
- Work to improve customer service by monitoring support communications
- Flexible and willing to support other areas across the business as they come up
Requirements
- Experience of customer service/call center experience
- Bilingual in English & French (written and verbal)
- High school diploma or equivalent
- Excellent written, verbal, and interpersonal communication skills (Strong communicator who can explain complex information in simple ways)
- Proven ability to handle various contact types including Chat, Email, Inbound and Outbound voice calls with our customers
- Possess situational awareness to identify and escalate matters that require urgent attention
What We Offer
StockX offers a dynamic and fast-paced work environment, opportunities for growth and development, and a competitive compensation package.
Location
Hybrid or remote (but must be willing to travel to the Soho office when required)
Working Hours
Variable shifts (some evenings & weekends)
