Workshop Operations Manager

4 weeks ago


Newtown Linford, Leicestershire, United Kingdom TH CONSULTANTS RECRUITMENT SPECIALISTS LIMITED Full time
Job Description

We are seeking an experienced Workshop Controller to join our team at TH CONSULTANTS RECRUITMENT SPECIALISTS LIMITED. The successful candidate will be responsible for effectively communicating with workshop technicians and service reception to validate booking information and repair time.

Key Responsibilities:
  • Validate booking information and repair time with workshop technicians and service reception.
  • Ensure customer satisfaction by maintaining high-quality service standards.
  • Collaborate with the service team to optimize workshop operations and improve efficiency.
  • Monitor and report on workshop performance metrics, including productivity and quality.
  • Develop and implement process improvements to enhance customer experience and reduce costs.
Requirements:
  • Proven experience in a workshop or service environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Knowledge of commercial vehicle maintenance and repair procedures.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

How to Apply:

Please submit your application, including your CV and a cover letter, to [insert contact information].



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