Head of Commercial Operations

1 month ago

Chelmsford, Essex, United Kingdom Page Executive Full time
About Our Client

Our client is a pioneering online retailer of high-quality perishables, renowned for their innovative approach to sustainability and design. With a focus on enhancing everyday living through carefully curated products, they are committed to making a positive impact on the environment.

Job Summary

We are seeking a highly skilled and experienced Head of Commercial Operations to join our team. As a key member of our leadership team, you will be responsible for driving revenue growth, profit, and market expansion through effective commercial strategy and execution.

Key Responsibilities
  1. Lead commercial negotiations with key partners and new accounts to drive revenue growth and expand our market presence.
  2. Collaborate cross-functionally with product development, operations, and finance to optimise product assortment, pricing strategies, and inventory.
  3. Liaise closely with marketing and the founders to maximise growth opportunities and ensure consistent brand delivery across all channels.
  4. Define and execute the 3-5 year commercial plan in line with our growth plan, including product ranging, commercial planning, and market expansion.
  5. Review underperformance and interrogate data to provide insights and manage future risks.
  6. Lead the commercial strategy and execution for all areas of sales, driving revenue growth, profit, and market expansion.
  7. Manage and report daily/weekly/monthly sales/KPIs and promotions to the wider business.
  8. Develop and implement comprehensive strategies across new product categories, our corporate division, and digital concessions to drive revenue growth and expand our brand's presence.
  9. Build and maintain strong relationships with existing and potential wholesale accounts, ensuring excellent customer service and satisfaction.
  10. Monitor sales performance and provide regular reports to senior management, highlighting key insights and recommendations.
  11. Lead the collaboration between sales, ops, and marketing to ensure consistent brand delivery and availability across all channels.
Requirements

We are looking for a strategic thinker with a data-driven approach to decision making and problem solving. You will have a deep understanding of P&L management and core financial capabilities, as well as a proven track record of success in a senior commercial role. You will be a project management expert who builds teams and fosters relationships, with strong numerical and commercial skills, analytical mindset, and ability to interpret data and generate actionable insights.

About Us

Page Executive is a dynamic and innovative business that is committed to enhancing everyday living through carefully curated products. We are a leading online retailer of high-quality perishables, and we are looking for a highly skilled and experienced Head of Commercial Operations to join our team.

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