Wellness Operations Manager

5 days ago


Carlisle, United Kingdom Bannatyne Health Club Full time
Fitness Operations Manager - Carlisle

We are seeking an ambitious and results-driven Fitness Operations Manager to join our team at Bannatyne Health Club in Carlisle. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and delivering exceptional customer experiences. Your primary objective will be to develop and implement effective strategies to increase revenue, improve retention rates, and maintain a high level of customer satisfaction.

**Key Responsibilities**
- Develop and execute business plans to drive revenue growth and expansion
- Analyze sales data and market trends to inform business decisions
- Manage a team of fitness advisors and personal trainers to achieve sales targets and KPIs
- Collaborate with marketing teams to create promotional campaigns and events
- Monitor and control expenses to ensure profitability
- Conduct regular customer feedback sessions to identify areas for improvement

**Requirements and Qualifications**
To succeed as a Fitness Operations Manager, you should have a strong background in business development, sales, and marketing, along with excellent leadership and communication skills. A minimum of 2 years of experience in a similar role within the fitness or wellness industry is preferred. You should possess a solid understanding of business principles, financial analysis, and market research techniques. In addition, you should be able to analyze complex data sets, identify patterns and trends, and make informed recommendations to drive business growth.

**Benefits and Perks**
Bannatyne Health Club offers a competitive salary package, including a base salary of £40,000, plus a range of benefits such as flexible working hours, comprehensive training, and opportunities for career progression.

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