Store Manager Assistant

4 weeks ago


South Dartmouth, Massachusetts, United Kingdom Card Factory Full time
About the Role

We are seeking a highly motivated and customer-focused Team Leader to join our successful Card Factory team. As a Team Leader, you will play a key part in driving the success of our stores by supporting your Store Manager in delivering commercial growth and developing a team culture that puts the customer at the heart of everything we do.

You will lead the way for our store teams, ensuring great standards and exceptional service are delivered every day. Your passion for celebrating our customers' life moments will shine through in your work, and you will be responsible for reviewing store performance data to drive commercial growth.

Key Responsibilities
  1. Lead by example, demonstrating excellent customer service skills and a passion for driving excellence in service.
  2. Develop and maintain a positive, forward-thinking approach, inspiring your team to deliver exceptional results.
  3. Review store performance data to identify areas for improvement and drive commercial growth.
  4. Work closely with your Store Manager to achieve commercial goals and develop a team culture that prioritizes customer experience.
  5. Be an engaging and enthusiastic team player, leading by example and motivating your team to deliver great results.


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