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IT Support Specialist

2 months ago

Gillingham, Kent, United Kingdom In Technology Group Limited Full time

Job Title: 1st Line IT Support Engineer

Job Summary:

We are seeking a highly motivated and driven IT Support Specialist to join our rapidly growing team at In Technology Group Limited. As a 1st Line IT Support Engineer, you will be responsible for providing technical assistance and support to our clients, ensuring that their IT systems are running smoothly and efficiently.

Key Responsibilities:

  • Provide technical support and assistance to clients via phone, email, and remote desktop
  • Troubleshoot and resolve technical issues with IT systems, hardware, and software
  • Collaborate with the team to identify and implement process improvements
  • Stay up-to-date with the latest technology trends and advancements

Requirements:

  • Strong technical knowledge of IT systems, hardware, and software
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong team player with a positive attitude

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

About Us:

In Technology Group Limited is a leading IT recruitment company that specializes in providing top talent to the industry's most innovative companies. We are committed to delivering exceptional service and results to our clients and candidates.