Store Manager

4 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom SWAROVSKI UK Full time
About the Role

We are seeking an experienced Store Manager to lead our team and deliver an exceptional customer experience in our Swarovski UK stores.

As a Store Manager, you will be responsible for:

  1. Striving for excellence in every customer interaction to deliver a world-class customer experience.
  2. Building a loyal portfolio of existing and new customers through exceptional service and sales skills.
  3. Recruiting, leading, and growing a team with a growth mindset, passion, and enthusiasm.
  4. Exceeding personal and team service and sales targets through effective sales strategies and customer engagement.
  5. Driving new and ongoing service and sales opportunities to impact our growth and success.
About You

We are looking for an experienced Store Manager with:

  1. A minimum of 3 years' experience in a multicultural retail environment.
  2. Experience or keen interest in luxury fashion, cosmetics, or lifestyle brands.
  3. Excellent leadership and coaching skills to inspire and develop a high-performing team.
  4. Digital proficiency to leverage technology and drive sales.
  5. A winning personality to establish trustful relationships with customers, teams, and stakeholders.
  6. English skills to communicate effectively with our global team.
What We Offer

As a Store Manager with Swarovski UK, you can expect:

  1. A competitive salary and monthly bonus scheme.
  2. Industry-leading staff discounts starting on your first day.
  3. Enhanced holiday entitlement of 6.6 weeks, pro rata for part-time employees.
  4. Exclusive access to our Employee Assistance Programme provider, The Retail Trust, offering resources to support wellbeing.
  5. Access to our online benefits platform offering a wide range of retail, hospitality, and entertainment discounts.

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