Group Pension Specialist

4 hours ago


Bristol, Bristol, United Kingdom Howden Group Holdings Full time

About the Role



We're seeking a skilled Client Services Specialist to join our Pensions team at Howden Group Holdings. This exciting opportunity will involve delivering exceptional client service, managing client relationships, and supporting the Consultancy Team with report production.



Key Responsibilities




  • Collate and analyze results for scheme renewals or market reviews, ensuring timely delivery to clients.
  • Monitor insurers' performance on behalf of clients, challenging any issues that arise.
  • Manage client queries, liaising with insurers as necessary to meet service level agreements.
  • Update internal systems to maintain compliance and accuracy.
  • Proactively manage workload, prioritizing tasks to meet deadlines.
  • Contribute to client retention and growth opportunities through collaborative efforts with the Consultancy Team.
  • Provide peer review support as needed.


Requirements




  • Experience in Group Pension gained from a similar role within an Employee Benefits Consultancy or Insurance Provider.
  • RO1 & RO4 qualifications are preferred but not essential; we'll support candidates in obtaining these certifications.
  • Understanding of Group Pension providers in the current market.
  • Knowledge of industry regulations, compliance requirements, and technical specifications.
  • Understanding of the Employee Benefits sector and its associated products.
  • Motivation to learn about the Employee Benefits industry and specifically the Group pension sector.


Why Join Us?



At Howden Group Holdings, we value diversity and inclusivity. Our employees are our greatest asset, and we strive to create a culture that supports personal growth, work-life balance, and community involvement. We're committed to making a positive impact on our industry and the world around us.



What We Offer



A career that aligns with your passions and goals. We prioritize our employees' well-being, offering flexible work arrangements, training opportunities, and a supportive environment that fosters innovation and creativity. Join us and become part of a dynamic team that's shaping the future of the insurance industry.



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