Administrative Assistant

3 weeks ago


Washington, Sunderland, United Kingdom Spire Healthcare Ltd Full time
About the Role

We are seeking an experienced and skilled Administrative Assistant to join our team at Spire Healthcare Ltd. As an Administrative Assistant, you will play a vital role in ensuring the smooth operation of our Patient Support Centre in Seaham.

Key Responsibilities
  • Provide administrative support to our clinical teams, including managing bookings, telephone lines, and diaries.
  • Process patient referral letters and appointment letters, confirming details with patients and consultants as necessary.
  • Respond to enquiries from patients, members of the public, and consultants in a timely and courteous manner.
  • Manage and maintain accurate records and databases.
  • Work effectively as part of a team to achieve departmental goals and objectives.
Requirements
  • Demonstrable literacy and numeracy skills.
  • Track record of successful delivery in a similar role, in an office and/or customer service environment.
  • Experience of handling high call volumes in a fast-paced environment.
  • High level of PC literacy and experience of using multiple systems and programmes.
  • Excellent interpersonal and communication skills.
  • Ability to work effectively as part of a team.
  • Able to work under pressure and to tight deadlines, with good organisational skills.
What We Offer
  • Competitive salary.
  • Comprehensive benefits package, including 35 days annual leave, employer and employee contributory pension, and private medical insurance.
  • Opportunities for career development and progression.
  • A supportive and collaborative work environment.
About Us

Spire Healthcare Ltd is a leading independent hospital group in the United Kingdom, providing diagnostics, inpatient, day case, and outpatient care. We are committed to delivering high-quality patient care and excellent customer service.



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