Administrative Assistant
3 weeks ago
We are seeking an experienced and skilled Administrative Assistant to join our team at Spire Healthcare Ltd. As an Administrative Assistant, you will play a vital role in ensuring the smooth operation of our Patient Support Centre in Seaham.
Key Responsibilities- Provide administrative support to our clinical teams, including managing bookings, telephone lines, and diaries.
- Process patient referral letters and appointment letters, confirming details with patients and consultants as necessary.
- Respond to enquiries from patients, members of the public, and consultants in a timely and courteous manner.
- Manage and maintain accurate records and databases.
- Work effectively as part of a team to achieve departmental goals and objectives.
- Demonstrable literacy and numeracy skills.
- Track record of successful delivery in a similar role, in an office and/or customer service environment.
- Experience of handling high call volumes in a fast-paced environment.
- High level of PC literacy and experience of using multiple systems and programmes.
- Excellent interpersonal and communication skills.
- Ability to work effectively as part of a team.
- Able to work under pressure and to tight deadlines, with good organisational skills.
- Competitive salary.
- Comprehensive benefits package, including 35 days annual leave, employer and employee contributory pension, and private medical insurance.
- Opportunities for career development and progression.
- A supportive and collaborative work environment.
Spire Healthcare Ltd is a leading independent hospital group in the United Kingdom, providing diagnostics, inpatient, day case, and outpatient care. We are committed to delivering high-quality patient care and excellent customer service.
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