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Senior Quality Assurance Specialist

1 month ago


Oxford, Oxfordshire, United Kingdom CITB Full time
Job Title: Senior Quality Assurance Specialist

CITB is seeking a Senior Quality Assurance Specialist to join our team. As a key member of our quality assurance team, you will be responsible for ensuring the quality and robustness of training delivered by our Training Provider Network.

Key Responsibilities:

  • Contribute to the design and delivery of our quality assurance strategy
  • Manage a case load of training providers to deliver the audit planning process, auditing, reporting, and managing non-conformances
  • Support the onboarding process, approval of training organizations, and assist organizations to increase their training provision
  • Plan and conduct sampling activities of assessment, training, and testing
  • Carry out due diligence, interviews, approval, and review of trainer, tester, and assessor applications
  • Communicate and deliver feedback to key centre staff and management
  • Produce clear written reports in plain English for customers and employers
  • Actively share good and poor practice during standardization team meetings with colleagues

Benefits:

  • 33 days holiday per year (including bank holidays)
  • Flexible benefits including childcare vouchers, cycle to work, and insurance
  • Pension scheme
  • Employee discounts
  • Long service awards
  • CITB recognition scheme
  • Employee assistance programme