Customer Service Representative

2 weeks ago


Glasgow, Glasgow City, United Kingdom Screwfix Direct Ltd Full time
About Us

We are Screwfix Direct Ltd, a leading retailer in the home improvement industry. Our mission is to provide our customers with an exceptional shopping experience.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Assistant. The successful candidate will be responsible for delivering excellent customer service, maintaining a high level of product knowledge, and contributing to a positive store environment.

Key Responsibilities
  • Welcome and assist customers, providing them with a positive shopping experience.
  • Work collaboratively with colleagues to achieve sales targets and maintain a well-organized store.
  • Participate in training and development programs to enhance skills and knowledge.
  • Communicate effectively with customers and colleagues, ensuring a professional and respectful attitude at all times.
  • Foster a positive and inclusive store culture, promoting teamwork and camaraderie.
What We Offer
  • A competitive salary of £20,000 - £22,000 per annum.
  • A comprehensive benefits package, including 28 days annual leave (inclusive of Bank Holidays) and up to 14% company pension contribution.
  • Ongoing training and development opportunities to support career growth and progression.
  • A fun and dynamic work environment, with regular social events and team-building activities.


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