Hospitality Operations Manager

4 weeks ago


London, Greater London, United Kingdom BREWDOG RETAIL LIMITED Full time

We're passionate about great craft beer and want you to be too. As a key member of our BrewDog Bar team, you'll help us deliver an exceptional beer and customer experience every shift. In return, we offer a range of benefits to make your time with us rewarding and enjoyable.

What We Offer
  • Profit Share: 10% of our bar profits go back to our crew.
  • Safe Ride Home: We contribute £5 to your pay-check to help you get home safely after midnight.
  • Beer Training: We'll support you through the internationally-recognised Cicerone qualifications.
  • Staff Discount: 25% off in bars, 30% off online and 50% off BrewDog Merch.
  • 4-Week Sabbatical: After every 5 years here, you'll receive an additional 4 weeks off.
  • And Much More: Enhanced sick pay, life assurance, high street retail discounts, employee assistance programmes, enhanced family friendly policies, additional holiday days, pawternity leave, DE+I and crew forum groups, and beer samples on some shifts.

We're committed to making a positive impact on the environment and our community. Our industry-leading techniques help us create and deliver unique beer while doing our bit for the planet.

In this role, you'll assist and support our management team in running shifts and be involved in various back-of-house duties alongside front-of-house tasks. A big part of your job will be supporting, training and guiding our amazing staff to be even more incredible in their roles - making the bar a destination people want to come to.

You'll be led by an experienced management team alongside a crew of passionate and confident individuals, made up of teams in the kitchen, on the floor and behind the bar.

We're looking for someone with at least 1-2 years' experience in a management role in hospitality. Knowledge of craft beer is desirable, but a willingness to learn is essential. Above all, you must be customer service-focused, making sure every single experience a customer has rocks every time they come into the bar.



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