Front Office Team Member

1 day ago


Worcester, Worcestershire, United Kingdom greene king Full time

**About Us**

We are Greene King, a leading hospitality company with a rich history and commitment to excellence. Our team is dedicated to providing exceptional service to our guests, and we're looking for talented individuals to join us in this effort.

 

Job Overview

This is an exciting opportunity to join our front office team as an Evening Receptionist, working Tuesday through Saturday from 3pm-8pm. As a key member of our team, you will be responsible for ensuring that our guests receive the highest level of service and experience.

 

Responsibilities
  • Meet and greet our customers upon arrival, checking them into their hotel room in a friendly and efficient manner.
  • Answer telephone enquiries and respond to customer complaints in a professional and courteous manner.
  • Maintain the front of house area to ensure it remains safe, legal, and clean at all times.

 

Benefits

In addition to competitive pay, you can look forward to:

  • A comprehensive training program designed to help you develop your skills and advance your career.
  • Discounts on food and drink across our brands, perfect for enjoying a meal or taking a break.
  • Retail discounts and other benefits to enhance your overall well-being.
  • A free employee assistance program offering support for mental health, wellbeing, financial, and legal matters.

 

Salary: £22,000 - £25,000 per annum (dependent on location). We offer a range of benefits including pension scheme, tronc payments, and generous discounts on food and drink.



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