Healthcare Assistant

4 weeks ago

Boston, Lincolnshire, United Kingdom DMC Healthcare Full time

About the Role

DMC Healthcare is seeking a highly motivated and organized Healthcare Assistant to join our team. As a Healthcare Assistant, you will play a vital role in supporting our clinicians in running the day-to-day operations of our ENT clinics.

Key Responsibilities

Organize the setup of each clinic, ensuring everything is prepared prior to the clinic date.

Liaise with Referral Management Centre to ensure appointments are correctly scheduled for the clinic.

Ensure the PC/laptop is set up and ready for use.

Manage stock control at each site.

Ensure all other items, such as emergency contact lists, patient surveys, pathology forms, and any other items, are in place and ready for use.

Ensure the room is adequately equipped and working for each consultation prior to the clinic starting.

Ensure equipment is cleaned after use.

Ensure daily checklists are completed.

Make the consultant aware of any problems or possible problems during any clinics.

Alert the consultant and other staff members of any issues of quality and risk.

Will be required to transport certain equipment to and from clinic locations.

Any other duties as the line manager may decide.

Requirements

Minimum GCSE or equivalent qualifications.

Band 2, preferably Band 3 HCA.

High attention to detail and organizational skills to effectively manage and prioritize one's own workload.

Excellent at time management and planning.

Ability to work well under pressure and problem solve.

Ability to apply regulatory requirements and escalate where appropriate.

Excellent patient engagement, customer service, and communication skills.

Ability to build and maintain effective working relationships with staff at all levels.

Empathetic approach to patients.

Experience

Ideally, you will have 6-month experience in the last 2 years in the UK as an HCA.

Hands-on interaction with patients in a healthcare setting.

Experience working in an outpatient setting or hospital setting.

Right to work in the UK.

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