Team Leader

4 weeks ago

Lasswade, Midlothian, United Kingdom Vintage Full time

Vintage Inns is a dynamic and rapidly expanding company, offering a unique blend of traditional values and modern innovation. As an Assistant Manager, you'll be part of a talented team dedicated to delivering exceptional customer experiences and driving business results.

About the Role

We're seeking an experienced leader who can bring their passion for hospitality and flair for creativity to this exciting role. As an Assistant Manager, you'll collaborate with our General Managers to develop and implement effective strategies that drive sales growth, improve customer satisfaction, and enhance team performance.

Your responsibilities will include leading by example, mentoring team members, and providing guidance on service standards and procedures. You'll be instrumental in maintaining high-quality food and drink offerings, ensuring every guest leaves feeling satisfied and eager to return.

Key Skills and Qualifications

To succeed in this role, you'll need:

  • Proven experience in a leadership or management position within the hospitality industry
  • Strong communication and interpersonal skills, with the ability to inspire and motivate teams
  • A deep understanding of customer needs and preferences, with a focus on delivering exceptional service
  • Excellent problem-solving skills, with the ability to think creatively and manage multiple priorities
  • Basic IT skills, including proficiency in Microsoft Office applications

We're committed to supporting your ongoing professional development, providing regular feedback and coaching to help you achieve your goals.

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