Technical Operations Director

3 weeks ago


Inverurie, Aberdeenshire, United Kingdom C R SMITH GLAZIERS (DUNFERMLINE) LIMITED Full time
Job Title:

Technical Operations Director

Company Overview

C R Smith Glaziers (Dunfermline) Limited is a leading manufacturer and installation organisation of custom windows, doors and living spaces products and services. We are committed to growth, service excellence, uncompromising quality and safety standards.

Job Description

We are seeking an experienced Technical Operations Director to lead our rapidly growing domestic installations team in the North of Scotland. The successful candidate will be responsible for providing technical support to ensure control of and compliance with all installation and safety processes.

Key Responsibilities
  • Provide technical support to ensure control of and compliance with all installation and safety processes
  • Optimise operational resource to ensure projects are consistently completed in line with agreed service standards & project deadlines
  • Work collaboratively with internal and external stakeholders to ensure timely resolutions to any technical or service related matters
  • Drive business improvements in service quality and process efficiency, supporting operational management with the implementation
  • Ensure operational procedures and control documentation are regularly reviewed and updated with changes in line with relevant standards
  • Measure individual staff and team performance progressively, leading appropriate actions in order to improve efficiency and service quality
  • Lead, motivate, develop, and coach team members, coordinating their ongoing training and career development
  • Ensure compliance with health and safety regulations and promote a culture of best practice
  • Ensure exacting standards of installation and product quality are consistently delivered to our customers
Requirements

The ideal candidate will have:

  • Proven management experience
  • Background and education in a technical discipline
  • Excellent communication and leadership skills
  • A proactive and innovative approach to problem-solving
  • The ability to work well under pressure and meet deadlines
What We Offer

We offer a competitive salary of £50,000-£70,000 per annum, depending on experience. Other benefits include:

  • Company vehicle and fuel card
  • Company incentives and hospitality days
  • Latest advanced technology
  • Extensive technical training
  • Full use of company resources and internal support across the business
  • External continuous professional development courses available
  • Excellent career opportunities and mentoring schemes


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