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Assistant Library Manager

2 months ago


Thame, Oxfordshire, United Kingdom OXFORDSHIRE COUNTY COUNCIL Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as an Assistant Library Manager. As a key member of our library team, you will be responsible for providing exceptional customer service, managing library operations, and developing community outreach programs.

Key Responsibilities
  • Provide excellent customer service to library users, responding to queries and resolving issues in a timely and professional manner.
  • Manage library operations, including supervising staff, coordinating events, and maintaining library collections.
  • Develop and implement community outreach programs, partnering with local organizations and stakeholders to promote library services.
  • Collaborate with the library team to achieve service excellence and improve customer satisfaction.
  • Contribute to the development of library policies and procedures, ensuring alignment with organizational goals and objectives.
Requirements
  • Proven experience in customer-facing roles, preferably in a library or public service setting.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Ability to work independently and as part of a team, with a flexible and adaptable approach to work.
  • Knowledge of library services and operations, with a commitment to continuous learning and professional development.
  • Excellent problem-solving and analytical skills, with the ability to prioritize tasks and manage multiple projects.
What We Offer
  • A competitive salary and benefits package, including annual leave and flexible working arrangements.
  • Opportunities for professional development and career advancement, with a commitment to employee growth and well-being.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • Access to a range of employee benefits, including a pension scheme and staff discount scheme.