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Hospitality Supervisor

2 months ago


Oxford, Oxfordshire, United Kingdom The Store Oxford Full time

About The Store Oxford

The Store Oxford is a luxury and boutique hotel located in the heart of Oxford, offering a unique and enchanting experience to its guests. As a former department store, the hotel celebrates its rich history and legacy, while also embracing innovation and change to provide an exceptional guest experience.

Job Summary

We are seeking a highly skilled and experienced Bar Supervisor to join our dynamic team at The Store Oxford. As a Bar Supervisor, you will play a vital role in providing exceptional service and experiences for our guests, ensuring the success of our food and beverage operations.

Key Responsibilities

  • Welcome guests into the main bar and rooftop bar, providing a warm and welcoming atmosphere.
  • Take reservations and provide outstanding service to our guests.
  • Produce high-quality cocktails and answer any queries or questions our guests may have.
  • Lead a team of bar staff, providing coaching, inspiration, and guidance to ensure excellent service delivery.
  • Have a passion for coaching, inspiring, and leading a team that supports the Bar Manager.
  • Have strong people skills, an eye for detail, and quality control, and a love for all things hospitality.
  • Have some previous management or supervisory experience, preferably in the hospitality industry.
  • Have great communication, planning, and organisational skills.

Benefits

  • 28 days annual leave (increasing to 33 days after 5 years' service)
  • Flexible rotas - we understand the importance of work-life balance
  • Delicious and nutritious meals on duty
  • Ongoing training provided - both in-house and external
  • Career progression and development - we invest in our people
  • £26,000 per annum (plus non-contractual service charge)
  • Discount with Experience Oxfordshire – Perks for Partners
  • Royal Cars taxis 50% discount for our people
  • Refer a Friend Scheme
  • Hospitality Rewards: access to health and wellbeing benefits and perks for everyone
  • Brand pillars - we have four pillars that we live and breathe every day
  • Opportunities to socialise and celebrate big moments together - birthdays, work anniversaries, and big life moments
  • Fundraising initiatives - we support the community and like to give back
  • Go green - come and work with a company that are committed to creating a greener planet

What We're Looking For

We're looking for someone who embodies our brand pillars: Legacy, Discovery, Innovation, and Community. You should be passionate about people, have a professional and personable approach, be knowledgeable about our products and services, and have exceptional customer service skills. You should also be adaptable, enthusiastic, and committed to delivering outstanding service.