Community Care Team Lead

3 weeks ago

St Austell, Cornwall, United Kingdom Corserv Full time
Job Title: Community Care Supervisor

We are currently recruiting a Community Care Supervisor to lead a friendly and professional team of Community Care Support Workers. Our goal is to deliver the best possible care services, empowering change and enhancing quality of life. Our work is made possible by a committed and creative team, with positivity, innovation, collaboration, and trust driving what we do and how we do it.

We work in partnership with healthcare professionals and local communities to offer high-quality care in Cornwall. Corserv Care is part of the Corserv Group and provides a range of domiciliary and residential services under one brand. We are a Cornwall Council owned company.

Key Responsibilities:
  1. To oversee the work schedules planned for Support workers & Senior Support workers and ensure they remain optimized at all times.
  2. To be responsible for overseeing the day-to-day operation of the services and for all aspects of staff support, including team performance, staff development, and attendance management.
  3. Liaise with Health and social care partners to process referrals in a timely manner and facilitate safe interventions of support whether from Hospital or Home starts.
  4. Supervise and monitor allocated Community Support Workers and take appropriate action as required, including appraisals and regular reviews with team members.
  5. Participate in national and local development programmes by carrying out the Care Certificate training for new staff and assessing competence.
  6. Deliver ongoing local formal and practical training to all team members, including client-specific topics as required by the Care Quality Commission (CQC), and ensure records are maintained.
  7. Carry out initial visits to service users to produce detailed reablement/support plans and monitor and review those plans on a regular basis and as service user needs change, ensuring that visit times are amended to reflect changes in abilities and/or circumstances.
  8. To undertake the relevant training and be responsible for assessing for and providing low-level pieces of equipment that will enable customers to remain safe and independent at home.
  9. Carry out detailed provider risk assessments and moving and handling risk assessments to minimize the areas of risk to the service user, staff, service providers, and the general public, and to carry out regular reviews, ensuring information is shared with relevant parties.
  10. Monitor the service provided to service users according to published Quality Standards, ensuring regular feedback of appropriate information to the Registered Manager and Commissioners, thus ensuring the safety and wellbeing of the service user and the staff involved.
  11. Receive and investigate complaints, accidents, and incidents according to procedure and ensure that any safeguarding issues are dealt with expeditiously.
Requirements:

We are looking for you to bring:

  • A minimum level qualification in Health and Social Care or equivalent.
  • Experience in providing direct care in a work setting.
  • Supervisory/Line Management qualification and/or demonstrable experience of leading a team in frontline care, including scheduling a programme of work.
  • Awareness of developments within Health and Social Care, multi-agency care issues, coupled with relevant healthcare training.
Our Offer:

We offer:

  • A competitive salary.
  • A range of benefits, including a generous pension scheme, employee discount scheme, and wellbeing events.
  • Flexible working hours and home working options.
  • Investment and support in your continuous training and development.
  • Opportunity to become a Safeguarding Advocate, Health & Wellbeing Champion, and Mental Health First Aider.

We are committed to safeguarding the welfare of all our service users, clients, and customers. This role is subject to an Enhanced DBS check. If the role is working with vulnerable individuals and/or children and young people, you will be asked to complete a relevant DBS check to be successfully appointed to the role.

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