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Care Home Administrator

1 month ago

Harrogate, North Yorkshire, United Kingdom Hica group Full time
About Hampden House

Hampden House is a 66-bed purpose-built nursing home located within the prestigious Duchy Estate. The home provides the highest level of facilities and services from personal and nursing care, short-stays, and end-of-life care.

Our ethos is centred around providing 'exceptional care for the individual', where quality of life is as important as quality of care.

We are part of HICA Group, a 'Not for Profit' organisation providing a range of care services to older people and people with learning difficulties both within residential and nursing homes and within the community.

Job Description

As the Senior Administrator, you will be responsible for providing administrative support to management, overseeing the preparation and production of payroll, collating correspondence and enquiries internally and externally in a timely and effective manner. You will also upkeep staff records including new starters and attendance records in line with data protection.

Your primary focus will be on ensuring the smooth running of the reception area through effective customer care while undertaking a variety of administrative clerical tasks:

  • You will handle and process telephone enquiries from internal and external services while maintaining a professional demeanor.
  • Ensure records for the home on the computerised management information system are maintained accurately, upholding confidentiality in accordance with HICA policies and procedures.
  • Administer staff recruitment, payroll, financial systems of the home, and associated documentation.
About the Role

This role requires someone with previous experience of reception duties. A good knowledge of Microsoft applications is essential.

Benefits
  • An on-the-spot voucher recognition scheme offering £000s every month.
  • Cycle to Work scheme and other salary sacrifice benefits.
  • Discounted local & national gym memberships, plus free on-demand workouts and classes available to stream in your living room.
  • Hospital and Death Benefit plans at discounted prices.
  • Employee assistance programme & access to free counselling.
  • Free parking.
  • Access to funded qualifications and internal career progression.
  • Paid induction and training.

The successful candidate will be required to undertake an Enhanced DBS check.

Salary Information

The estimated salary for this position is £14.00 per hour, based on a 40-hour workweek.