Multidisciplinary Housing Professional

1 week ago


Metropolitan Borough of Solihull, United Kingdom Anchor Hanover Group Full time

Location Manager - Rented Housing

About the role:

We're looking for a highly skilled and compassionate Location Manager to join our team at Anchor Hanover Group. As a key member of our housing team, you'll play a crucial role in ensuring the well-being and independence of our residents.

Your day will be filled with variety as you work closely with different individuals, managing properties, supporting residents, and collaborating with departments across the organisation. You'll need excellent communication skills, a strong ability to problem-solve, and a willingness to learn and adapt to changing situations.

  • Manage properties, support residents to live independently, and maintain resident trust and confidence through effective communication.
  • Lettting properties, managing rent accounts, dealing with anti-social behaviour, and ensuring repairs are carried out to a high standard.
  • Investigate complaints thoroughly, taking ownership and keeping residents informed throughout the process.
  • Work collaboratively with external agencies to provide support to residents with varying needs, ensuring they access the right services.
  • Connect with residents, encouraging their inclusion in social events and promoting a sense of community.

As a successful candidate, you'll have:

  • Prior experience in housing or care, preferably working with vulnerable client groups.
  • A strong attitude, resilience, and ability to problem-solve with a willingness to learn.

This is an exciting opportunity to make a real difference in people's lives. If you're passionate about providing exceptional customer service and supporting vulnerable individuals, we'd love to hear from you

Estimated Salary: £26,707 per annum pro rata



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