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Product Development Manager
2 months ago
We're seeking a highly skilled Associate Director to join our Product Management team at Tesco Partners. As a key member of our team, you'll play a crucial role in enhancing our products by identifying and documenting requirements.
Key Responsibilities- Contribute to design and execute business acceptance testing, and support workarounds to ensure seamless product delivery.
- Manage colleague help tickets, providing timely feedback to tier 1 agents, end users, and product teams to drive product improvements.
- Support Product Managers by attending meetings and liaising with relevant teams to ensure work plans are understood and requirements are gathered.
- Review or write test scripts, feeding back any gaps or opportunities for improving ways of working.
- Carry out structured and ad hoc testing, raising defects on JIRA, and understanding root cause of issues identified to put improvements in place.
- Champion the landing of product changes by writing, maintaining, and updating colleague help guides, executing manual workarounds, and gathering feedback from end users.
- Good planning, organizing, and prioritization skills.
- Customer-focused with excellent stakeholder management.
- Good knowledge of product management and life cycle, document writing, and confident use of Word, Excel, PowerPoint, and JIRA.
- A competitive colleague bonus scheme.
- Holiday starting at 25 days plus a personal day (plus Bank holidays).
- Buy holiday salary sacrifice scheme (for salaried roles).
- Retirement savings plan - save between 4% and 7%.
- Life Assurance - 5 x contractual pay.
- 26 weeks maternity and adoption leave (after 1 year's service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay.
- 4 weeks fully paid paternity leave.
- The right to request flexible working from your first day with us.
- Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family.
- A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online.
- Great colleague deals and discounts, saving you money on everyday purchases, eating out, and utility bills for the home.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
- Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want.
Our vision at Tesco Partners is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities, and planet a little better every day'. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet.
