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Hotel Operations Coordinator

1 week ago


Liverpool, Liverpool, United Kingdom Accor Hotels Full time
Key Responsibilities

The Front Office Coordinator will be responsible for managing the front desk area, including answering phone calls, responding to emails, and handling guest requests promptly and professionally. They will also be responsible for processing guest payments, handling cash transactions, and maintaining accurate records of financial transactions.

  • Front Desk Operations: Manage the front desk area, including answering phone calls, responding to emails, and handling guest requests promptly and professionally.
  • Payment Processing: Process guest payments, handle cash transactions, and maintain accurate records of financial transactions.
  • Team Collaboration: Work closely with other departments, including housekeeping and maintenance, to ensure seamless guest experiences and resolve any issues that may arise.

The successful candidate will have strong communication skills, both verbal and written, with proficiency in English (additional languages are a plus). They will also be proficient in using computer systems and hotel management software.

Our estimated salary for this position is around $55,000 - $75,000 per annum, based on experience. We offer a range of benefits, including competitive pay, opportunities for career growth and development, and a supportive work environment.