Service Operations Coordinator
2 weeks ago
Service Controller Role
We are seeking a highly skilled Service Controller to join our service and maintenance desk at Dawsongroup Environmental Municipal Civil.
This role will involve working closely with the service team to provide high-quality customer service, ensuring hire fleet equipment is maintained to the manufacturer's recommendations, and drafting communications for both postal and email purposes.
Key Responsibilities:
- Provide exceptional customer service and support
- Ensure fleet equipment is properly maintained and serviced
- Communicate effectively with customers and internal teams
- Authorise and control expenditure
- Process and approve invoices
Requirements:
- Excellent communication and administrative skills
- Ability to work well under pressure
- Empathy and understanding of customer needs
- Strong organisational skills
What We Offer:
- Competitive salary and excellent company benefits
- Opportunities for internal promotion and career growth
- Employer-supported volunteering days
- Annual health assessment and flu jab
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