Service Operations Coordinator

3 weeks ago


Brighouse, Calderdale, United Kingdom Dawsongroup Environmental Municipal Civil Full time

Service Controller Role

We are seeking a highly skilled Service Controller to join our service and maintenance desk at Dawsongroup Environmental Municipal Civil.

This role will involve working closely with the service team to provide high-quality customer service, ensuring hire fleet equipment is maintained to the manufacturer's recommendations, and drafting communications for both postal and email purposes.

Key Responsibilities:

  • Provide exceptional customer service and support
  • Ensure fleet equipment is properly maintained and serviced
  • Communicate effectively with customers and internal teams
  • Authorise and control expenditure
  • Process and approve invoices

Requirements:

  • Excellent communication and administrative skills
  • Ability to work well under pressure
  • Empathy and understanding of customer needs
  • Strong organisational skills

What We Offer:

  • Competitive salary and excellent company benefits
  • Opportunities for internal promotion and career growth
  • Employer-supported volunteering days
  • Annual health assessment and flu jab


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