Senior Family Support Team Manager

4 days ago

London, Greater London, United Kingdom FAMILY LIVES Full time
Senior Support Co-ordinator Job Description

Job Summary:

We are seeking a highly skilled and experienced Senior Support Co-ordinator to lead our Outreach and Befriending service. The successful candidate will be responsible for managing and coordinating the service, which includes volunteer face-to-face befriending support in the home and community, and peer phone/virtual support sessions.

Key Responsibilities:

  • Manage and coordinate the Outreach and Befriending service, including volunteer recruitment and supervision.
  • Develop and implement project plans to achieve service objectives.
  • Monitor progress against objectives and manage budgets.
  • Supervise and support staff and volunteers to ensure high-quality service delivery.
  • Work with diverse stakeholders, including families, children's centres, midwifery, health teams, and mental health services.
  • Support and manage other projects as required by Westminster/Royal Borough of Kensington & Chelsea.

Requirements:

  • Proven experience in project management, including monitoring progress against objectives and managing budgets.
  • Experience of managing staff and volunteers, with a focus on high-quality service delivery.
  • Ability to work with diverse stakeholders, including those experiencing deprivation.
  • Experience of writing reports to a high standard.
  • Commitment to equal opportunities and diversity, with a focus on safeguarding.

About Us:

FAMILY LIVES is a leading charity providing support to families and individuals in need. We are committed to delivering high-quality services that make a positive impact on people's lives.

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