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Quality Assurance Manager

2 months ago


West Bromwich, Sandwell, United Kingdom 2 Sisters Food Group Full time
About the Role

We are seeking a highly skilled Quality Assurance Supervisor to join our team at 2 Sisters Food Group, a leading food manufacturing company in the UK. As a Quality Assurance Supervisor, you will play a crucial role in ensuring the quality and safety of our products.

Main Responsibilities
  • Product Safety and Quality: Understand and apply product safety, quality, and legality requirements of the business within the site.
  • Quality Management Systems: Implement, monitor, and help develop the site quality management systems with the QA Team.
  • Technical Operations: Operate and communicate effectively between Technical and Production and between shifts to ensure the technical needs of the business are fulfilled.
  • Food Safety: Ensure food safety is not breached at any time.
  • QA Team Coordination: Coordinating QA team and picking up QA manager duties on QA manager's absence.
  • Non-Conformance Reporting: Raising non-conformances accordingly and to the supplier.
  • Sample Generation: Generating samples according to customers' requests.
  • Quality Panels: Complete quality panels.
  • Product Quality: Ensure product quality is being produced according to customer specifications.
  • Hold Procedure: Follow the hold procedure when required.
  • Reporting and Communication: Report directly to the QA manager – take instructions from the QA manager.
Ideal Candidate

We are looking for a highly motivated and experienced Quality Assurance Supervisor who possesses:

  • Numeracy and Problem-Solving Skills: Solid level of numeracy – able to calculate & report on performance.
  • Self-Motivation and Resilience: Self-motivated and highly resilient.
  • Flexibility and Adaptability: A high level of flexibility is required and the ability to problem solve in a fast-paced environment with sometimes conflicting needs & wants.
  • Independence and Prioritization: Ability to work unsupervised and prioritize workload.
  • Decision-Making and Communication Skills: Good decision-making skills and excellent attention to detail.
  • Planning and Organizational Skills: Good planning and organisational skills with the ability to achieve deadlines and prioritise workload and to measure and track performance.
  • Microsoft Office Skills: Experience of using Microsoft Office applications such as Word, Outlook, Excel.
  • Communication and Team Management: Clear communication and listening skills with the ability to adapt language and communication style and to proactively engage/influence stakeholders.
  • Language Skills: Good English language verbal and written.
  • Team Management Experience: Experience in successfully managing a team.
  • Innovation and Creativity: Innovation and creativity.
Package Description
  • Free Onsite Parking
  • Employee Discounts: Exclusive 2 Sisters employee discount offering savings of up to 60% with brands including Asda, Morrisons, Marks and Spencer and Tesco.
  • Development Opportunities: Fantastic development opportunities available for promotion and career development.
  • In-House Training: In-house training and paid apprenticeship opportunities with fantastic career progression.
  • Fast Track Progression: Fast Track Progression and Development Opportunities.
  • Awards and Recognition: Employee of the Month and 'My Bright Idea' awards.
  • Employee Assistance Programme: Employee assistance programme.
  • Grocery Aid: Employees access to counselling.
  • Wellbeing Support: Wellbeing support on site.
  • Death in Service Benefit: Death in service benefit, optional - linked to pension.
  • Employee App