Travel Experience Coordinator

4 hours ago


Birmingham, Birmingham, United Kingdom Dream Travel by Cheryl Full time
Job Description:

Dream Travel by Cheryl seeks an experienced and customer-focused Travel Experience Coordinator to join our team. In this role, you will be responsible for delivering exceptional travel experiences to our clients.

About the Role:

  • Respond promptly to client inquiries via phone or email, providing information and guidance on travel destinations, packages, and services.
  • Listen attentively to clients' preferences and requirements, offering tailored recommendations and solutions to meet their needs.
  • Assist clients in booking flights, accommodations, transportation, tours, activities, and other travel-related services.

Key Responsibilities:

  1. Client Assistance: Provide personalized service to clients, ensuring a seamless and enjoyable travel experience.
  2. Itinerary Planning: Create customized travel itineraries based on clients' preferences, budget, and interests.
  3. Documentation and Payments: Ensure all necessary travel documents are obtained and up-to-date, and collect payments in compliance with company policies.

Requirements:

  • Bachelor's degree in Hospitality, Tourism, or related field.
  • Minimum 1 year of experience in travel industry.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.

Salary: $45,000 - $60,000 per annum (dependent on experience).

Benefits:

  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • Flexible working hours and remote work options.


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