Policy Validation Expert
2 days ago
Hastings Direct is an equal opportunities employer and we welcome applications from all suitably skilled persons regardless of their background.
We are offering a competitive salary of £23,500, with excellent long-term progression opportunities to increase your base salary. The successful candidate will be based in Leicester (hybrid 1 day in our office) and will be responsible for balancing a varied portfolio of customer policies.
The key responsibilities of this role include:
- Validating policies and documents using a data-driven approach.
- Leading conversations with customers and colleagues to ensure effective policy validation.
- Ensuring that policies meet customers' needs and have the appropriate level of cover.
- Identifying and acting on policy misrepresentation.
- Servicing inbound and outbound calls.
- Meeting service level agreements.
The successful candidate will be rewarded with a competitive salary and excellent career progression opportunities.
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