Policy Validation Expert

2 days ago


Leicester, Leicester, United Kingdom Hastings Direct Full time
About the Job:

Hastings Direct is an equal opportunities employer and we welcome applications from all suitably skilled persons regardless of their background.

We are offering a competitive salary of £23,500, with excellent long-term progression opportunities to increase your base salary. The successful candidate will be based in Leicester (hybrid 1 day in our office) and will be responsible for balancing a varied portfolio of customer policies.

The key responsibilities of this role include:

  • Validating policies and documents using a data-driven approach.
  • Leading conversations with customers and colleagues to ensure effective policy validation.
  • Ensuring that policies meet customers' needs and have the appropriate level of cover.
  • Identifying and acting on policy misrepresentation.
  • Servicing inbound and outbound calls.
  • Meeting service level agreements.

The successful candidate will be rewarded with a competitive salary and excellent career progression opportunities.



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