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Front Desk Associate

1 month ago


Brentford, Greater London, United Kingdom Splendid Hospitality Group Full time

As a Reception Team Member at Splendid Hospitality Group, you'll be the first point of contact for our guests, setting the tone for their stay. Your friendly and efficient service will create a warm and welcoming atmosphere, ensuring our guests have a great experience.

Key Responsibilities

You'll be attentive to our guests' needs, making recommendations and serving accurately and efficiently. You'll be totally guest-focused, ensuring we create memorable stays for all our guests, and consistently delivering excellent customer service with an informed, friendly, and effective approach.

What We Offer

We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. You'll develop personally through meeting and working with people from all over the world as we create memorable guest experiences together. On offer:

  • A fantastic place to work
  • 28 days holiday
  • Automatic enrolment into a workplace pension scheme
  • Heavily discounted hotel stays and food & beverage discounts
  • Amazing high street and lifestyle savings for you and your family
  • Uniform
  • 24/7 Employee Assistance Program for you and your family
  • A tailored development programme
  • Discounted hotel stays across IHG portfolio worldwide
  • Free meals on duty
  • Incentive programmes