Retail Operations Manager

6 days ago


Taunton, Somerset, United Kingdom Zachary Daniels Full time

Zachary Daniels is currently seeking a highly skilled and experienced Retail Operations Manager to lead various stores across the South West region. This is an exciting opportunity to join a rapidly changing business with high investment in a role that requires strong leadership and management skills to deliver a strong financial performance and exceptional levels of customer service across the board.

As a Retail Operations Manager for Zachary Daniels, the successful candidate will ideally come from a convenience, discount, or other fast-paced retail backgrounds. We want the new leader to inspire the team, engage with colleagues at all levels, and lead by example.

We are seeking a proven Retail Operations Manager who has demonstrable experience of performing in a fast-paced retailer with the thirst to grow with our client.

The package for this Retail Operations Manager role includes:

Dependent upon your current level of experience, the salary range is up to £65,000 plus car and package.

Key Responsibilities:

  • Lead stores in all areas of service excellence, deliver KPIs in line with business objectives, and ensure you are leading and motivating your teams to deliver across your area.
  • Be willing and excited by learning the business from the shopfloor up.
  • Create a positive and engaging working environment within your sites.
  • Set high standards in all key areas.
  • Set clear expectations in service, standards, and operations.
  • Manage profit and loss, budgets, sales forecasting, and various other key performance indicators.
  • Liaise and network with head office, ensuring relationships are established with all key stakeholders.
  • Drive compliance, health & safety to adhere to all policies and procedures.
  • Support with company events, local marketing, and sharing successes.

A passion for delivering great standards, service, and an engaged team is an absolute must.



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