Retail Operations Manager
6 days ago
Zachary Daniels is currently seeking a highly skilled and experienced Retail Operations Manager to lead various stores across the South West region. This is an exciting opportunity to join a rapidly changing business with high investment in a role that requires strong leadership and management skills to deliver a strong financial performance and exceptional levels of customer service across the board.
As a Retail Operations Manager for Zachary Daniels, the successful candidate will ideally come from a convenience, discount, or other fast-paced retail backgrounds. We want the new leader to inspire the team, engage with colleagues at all levels, and lead by example.
We are seeking a proven Retail Operations Manager who has demonstrable experience of performing in a fast-paced retailer with the thirst to grow with our client.
The package for this Retail Operations Manager role includes:
Dependent upon your current level of experience, the salary range is up to £65,000 plus car and package.
Key Responsibilities:
- Lead stores in all areas of service excellence, deliver KPIs in line with business objectives, and ensure you are leading and motivating your teams to deliver across your area.
- Be willing and excited by learning the business from the shopfloor up.
- Create a positive and engaging working environment within your sites.
- Set high standards in all key areas.
- Set clear expectations in service, standards, and operations.
- Manage profit and loss, budgets, sales forecasting, and various other key performance indicators.
- Liaise and network with head office, ensuring relationships are established with all key stakeholders.
- Drive compliance, health & safety to adhere to all policies and procedures.
- Support with company events, local marketing, and sharing successes.
A passion for delivering great standards, service, and an engaged team is an absolute must.
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