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Retail Operations Leader

2 months ago

Taunton, Somerset, United Kingdom The Entertainer Full time

Join Our Team

Are you a results-oriented, KPI-driven professional who inspires others?

Do you excel in a dynamic environment where every day presents new challenges?

Is delivering outstanding Customer Service your passion? Engaging customers with your product expertise while ensuring a fun atmosphere?

If this resonates with you, then a position with The Entertainer could be your next career move.

Your Role and Responsibilities:

As our Retail Operations Leader, you will:

  • Collaborate with your team to provide exceptional customer service backed by comprehensive product knowledge.
  • Oversee the implementation of promotional initiatives and maintain high merchandising standards on the sales floor.
  • Guide and mentor your team to achieve impressive sales outcomes.
  • Establish external partnerships to promote your store and enhance sales.

What We Offer:

In recognition of your dedication and hard work, we provide an array of fantastic benefits:

  • Birthday Leave plus 30 days of annual leave.
  • Annual Bonus program.
  • Access to Retail Trust & virtual GP services.
  • Pension salary sacrifice options.
  • Flexible pay access through Wage Stream.
  • Generous discounts on toys.
  • Enhanced maternity and paternity benefits.
  • Discounts on high street and leisure activities.
  • Cycle to work scheme.
  • Life Insurance coverage.

We Seek Candidates Who Are:

An Effective Leader: You motivate and inspire your team, sharing innovative ideas and ensuring everyone understands how to meet their objectives. You set high standards and make informed decisions that reflect our company values.

Competitive and Commercially Minded: You possess a natural competitive spirit and focus on achieving targets. You encourage proactive selling and apply sound commercial judgment to product placement, utilizing sales data to enhance performance.

Organized and Strategic: You excel at managing daily responsibilities while planning for the short and long term. You effectively delegate tasks and ensure your team meets objectives and deadlines.

Resilient and Adaptable: You demonstrate determination and a strong character, handling pressure positively. You adjust your approach in response to changing circumstances and embrace new challenges.

Passionate About Our Brand: You show enthusiasm for your work, our brand, and our product offerings, embodying our mission and vision.

People-Oriented: You understand the importance of a positive work environment and are dedicated to developing your team through coaching and feedback.

Hands-On and Engaged: You lead by example, working alongside your team to ensure tasks are completed efficiently and the store is well-stocked.

Self-Motivated: You maintain a positive attitude and are willing to go the extra mile to achieve results, rallying your team during challenging times.

Tech-Savvy: You are comfortable using the latest technology and smart devices to manage retail operations effectively.

We look forward to welcoming a new member to our team