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Business Support Coordinator

2 months ago


Newport, Newport, United Kingdom Southern Health NHS Foundation Trust Full time
Job Summary

We are seeking a highly organized and detail-oriented Business Support Assistant to join our team at Southern Health NHS Foundation Trust. As a Business Support Assistant, you will provide administrative support to the services within the Cluster and play a key role in supporting patients' journeys through the hospital.

Main Duties
  • Deal with a wide range of administrative tasks, including arranging appointments, filing, and supporting the administrative team in the general day-to-day running of the office.
  • Provide effective and efficient clerical and office support to the team as required.
  • Carry out all administrative and clerical duties and any associated initiatives, efficiently and to a high standard.
  • Keep accurate and clear records on all systems used by the service for both clients and staff.
  • Prioritize workload to meet demands of service as agreed with the Team leader.
  • Organize meetings using Outlook and make travel arrangements for staff as required.
  • Photocopying, scanning, or filing as required.
  • Answering the telephone and dealing with enquires on behalf of the team and resolve any services enquires.
  • Maintenance of files, records, databases, reports, spreadsheets, website content and correspondence using Microsoft Office packages including Word, Excel and PowerPoint or bespoke software/databases.
  • Provision of general housekeeping duties such as reporting faults with office equipment and/or chasing up departments as necessary.
  • Undertake any duties commensurate with the post.
  • Collect updates from appropriate service areas and support the service to produce regular performance and activity statistical data.
About Us

Southern Health is one of the largest NHS Foundation Trusts in the UK, specialising in mental health and learning disabilities, as well as offering physical health community-based services. We are committed to providing the best possible healthcare, reaching a range of diverse communities, whilst placing patients and staff at the forefront of all our endeavours.

We are currently working closely with other NHS Trusts to combine all our collective community, mental health, and learning disability services, with the plan to create a new larger, more integrated and accessible organisation. The transformation will happen in stages, with the final combination of Southern Health and Solent NHS Trust services expected in late 2024.

Our new Trust will continue to cater to the unique needs of different communities, making healthcare across the county more accessible, as well as offering staff more opportunities for career development, training and partnership working.

Person Specification

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.