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Head Waiter/Waitress
2 months ago
We are seeking a highly skilled and experienced Head Waiter/Waitress to join our team at Sumosan Twiga, a luxurious fine dining restaurant in the heart of London.
Key Responsibilities- Lead a team of servers and runners to deliver exceptional service to our discerning guests.
- Manage a specific section of the dining area, ensuring seamless service and high standards are maintained.
- Be the primary point of contact for guest requests, resolving issues promptly and professionally.
- Promote and upsell our menu offerings, taking orders and closing bills in a timely and efficient manner.
- Maintain the cleanliness and organization of the dining area, creating a welcoming atmosphere for our guests.
- Communicate effectively with the Restaurant Manager to ensure quick and effective resolution of any issues.
- At least 2 years of experience in a fine dining restaurant or similar environment.
- Excellent customer service and communication skills.
- Ability to handle high-pressure situations with poise and professionalism.
- Availability to work evenings and weekends.
- Legal right to work in the UK.
- Discounts in all restaurants of Majestas Group.
- Potential to grow and develop within the group and travel the world.
- Continuous training and appraisals to support your career development.
- Free staff meals prepared daily by our accomplished chefs.
We are an equal opportunity employer, committed to diversity, equity, and inclusion in our hiring practices and workplace culture. We celebrate and support the unique contributions of every individual.
