Senior Administrative Assistant

2 months ago

Redruth, Cornwall, United Kingdom Cornwall Partnership NHS Foundation Trust Full time

About the Role

We are seeking a highly organized and experienced Senior Administrative Assistant to provide comprehensive administrative support to our team at Cornwall Partnership NHS Foundation Trust. As a key member of our team, you will be responsible for ensuring the smooth operation of our administrative functions, providing exceptional customer service, and maintaining accurate records.

Main Responsibilities

  • Provide administrative support to our team, including answering phone calls, responding to emails, and preparing correspondence.
  • Manage and maintain accurate records, including patient information, staff records, and other administrative documents.
  • Develop and implement administrative processes and procedures to improve efficiency and productivity.
  • Provide exceptional customer service to patients, staff, and visitors, responding to their queries and concerns in a timely and professional manner.
  • Collaborate with other teams and departments to ensure seamless communication and coordination.

Requirements

  • Good basic education, including English Grade A-C GCSE, demonstrating high levels of literacy and numeracy.
  • Level 3 qualification in administration or equivalent level of experience.
  • Administrative experience of working in a complex office environment within the NHS.
  • Experience of monitoring performance and working to targets.
  • Experience in using NHS software packages, including RiO and Integra.

About Us

Cornwall Partnership NHS Foundation Trust is a leading provider of community and mental health services in Cornwall and the Isles of Scilly. We are committed to delivering high-quality care and improving the health and wellbeing of our patients and communities. As a member of our team, you will have the opportunity to make a real difference and contribute to our mission to provide exceptional care and services.

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