Sales Consultant

2 weeks ago

Maidstone, Kent, United Kingdom Sofa Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Advisor to join our team in our stunning new Maidstone showroom. As a Sales Advisor, you will be the first point of contact with our customers and will spend your time advising them with inspirational ideas to fulfill their needs.

Key Responsibilities
  • Welcome every customer so they feel at home and relaxed, whilst encouraging them to spend time in the store and browse the full range
  • Maintain our high showroom standards and visual merchandising in store
  • Provide customers with advice and support, ensuring a full understanding of their needs and working to find solutions within the range offered
  • Chase sales quotations and process orders precisely and efficiently, as well as keep customer information records up-to-date
  • Be a brand ambassador for sofa.com whilst embracing the customer journey and leading by example in endorsing the company culture and standards
  • Proactively improve and update knowledge of product & interior trends
Requirements
  • Experience within retail alongside proven experience with interiors/furniture
  • Strong sales experience and awareness of trends to support the customer in styling their rooms/homes
  • Be ambitious and confident, with a strong can-do attitude
  • Be enthusiastic and dedicated to providing excellent customer service
  • A desire to work as part of a team to generate fresh and innovative ideas
  • Proficiency in MS Office and general IT
About Us

An opportunity like this at one of the Frasers Group companies is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:

  • Think without limits and take the team with you
  • Own it and back it
  • Not hesitate and act with purpose
  • Be commercial and customer-focused

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