Technical Solutions Consultant

1 day ago


London, Greater London, United Kingdom SitePoint Pty Full time
Drive New Revenue and Enhance Customer Satisfaction

We are seeking an experienced Pre-Sales Solution Engineer to join our team at Pole Star Group. As a key member of our sales enablement team, you will play a critical role in driving new revenue and ensuring customer satisfaction by providing technical and product expertise.

In this exciting role, you will work closely with our Business Development Consultants (BD) to support new sales prospects and existing clients, helping to close software deals. Your technical expertise will be essential in translating customer requirements into tailored solutions, ensuring our software platform addresses their business needs effectively.

Key Responsibilities:

  1. Collaborate with BDs and sales teams to identify, nurture, and close sales opportunities, providing the technical insight needed to demonstrate the value of the Pole Star System Platform to prospective clients.
  2. Develop a deep understanding of Pole Star's solutions across various industries, providing technical product support to guide prospects through the sales process and customising sales material to align with customer needs.
  3. Support pre-sales activities by gathering customer requirements and creating specifications that will guide the configuration and engineering teams.
  4. Assist in the onboarding process and collaborate closely with clients to ensure that post-implementation goals are met, resolving technical issues where necessary.
  5. Act as the technical point of contact during the sales process, supporting the sales team with technical queries and demonstrating how our software addresses client needs.
  6. Provide post-sales technical support and help troubleshoot issues as they arise.

Requirements:

  • A technical background that allows you to engage in both pre-sales activities and ongoing customer support.
  • Solid understanding of software development processes, preferably in asset management software.
  • Familiarity with project management tools and processes.
  • Proficiency in relevant programming languages and tools is a plus.

About Us:

Pole Star Group is a leading Enterprise Asset Management (EAM) solutions provider dedicated to enhancing safety, efficiency, and operational excellence across critical sectors such as Rail, Highways, and Healthcare. Our comprehensive suite of solutions empowers organisations to optimise asset performance and ensure the highest safety and reliability standards.



  • London, Greater London, United Kingdom Vertex IT Solutions Ltd Full time

    Job OverviewVertex IT Solutions Ltd is seeking a Technical Solutions Consultant to join our team. As a Senior IT Strategist, you will be responsible for developing and implementing IT strategies for our clients.This is a unique opportunity for a technically savvy individual to make a real impact in the industry. We are looking for someone with a strong...


  • London, Greater London, United Kingdom HoK Consulting - Technical Recruitment Full time

    Technical Business Analyst Job DescriptionWe are seeking an experienced Senior Technical Solutions Consultant to join our team at HoK Consulting - Technical Recruitment. This role involves analyzing large datasets, proposing solutions on infrastructure platforms and applications, and driving improvements.Job Summary:The successful candidate will have strong...


  • London, Greater London, United Kingdom Rise Technical Recruitment Limited Full time

    **Job Description**As a Technical Solutions Consultant - Electronics, you will be responsible for being the technical point of contact for customers and supporting the Sales team.You will work closely with our Sales team to provide expert technical advice and support, helping to drive sales growth and customer satisfaction.With a strong background in...


  • London, Greater London, United Kingdom Rise Technical Recruitment Limited Full time £40,000 - £45,000

    About the Job:We are seeking a highly skilled Technical Consultant - Autodesk Solutions to join our team. The ideal candidate will have strong commercial experience using Autodesk products and packages, with excellent communication and stakeholder management skills.The Role:Deliver technical consulting services and training on Autodesk applications.Help...


  • London, Greater London, United Kingdom Infosec Conferences Full time

    Job DescriptionWe are looking for a highly motivated Technical Solutions Consultant to join our team in the EMEA region. As a Senior Solutions Consultant, you will be responsible for delivering exceptional customer experiences and providing expert-level guidance on our solutions.You will work closely with customers to understand their needs and develop...


  • London, Greater London, United Kingdom Avature Full time

    Job Description:We are looking for a skilled Technical Solutions Consultant to join our Alternative Investment Funds team. As a consultant, you will play a vital role in delivering technical solutions to our content partners and customers.About the Role:In this role, you will be responsible for developing and implementing technical solutions to meet the data...


  • London, Greater London, United Kingdom 83zero Full time

    83zero is seeking a Technical Solutions ConsultantTo deliver innovative Network and Cloud Solutions, guide high-impact engagements, and ensure exceptional results for clients. As a Technical Solutions Consultant, you will play a pivotal role in delivering advanced technical solutions while building strong client partnerships.About the Role:Deliver...


  • London, Greater London, United Kingdom Stripe Full time

    About the RoleWe are seeking a highly skilled Technical Solutions Consultant to join our team at Stripe. As a key member of our Solutions Architecture team, you will work closely with our largest and most complex users to understand their technical requirements and map those to Stripe technology.Key ResponsibilitiesPartner with Sales to technically qualify...


  • London, Greater London, United Kingdom Apple Inc. Full time

    Job Title: Technical Solutions ConsultantSalary: £55,000 - £75,000 per annumLocation: London, England, United KingdomAbout Us:We're looking for a skilled Technical Solutions Consultant to join our team at Apple Inc. We aim to empower people through innovative technology, creating a platform that benefits both customers and advertisers.Our advertising...


  • London, Greater London, United Kingdom In Technology Group Full time

    Technical Solutions Consultant Needed in Central London!In Technology Group is seeking a talented Technical Solutions Consultant to join our IT team in Central London. As a key member of our team, you will be responsible for delivering technical solutions to meet the evolving needs of our users. Your primary responsibilities will include offering technical...


  • London, Greater London, United Kingdom ENGINEERINGUK Full time

    Job DescriptionWe are seeking an experienced Technical Solutions Consultant to join our Enterprise Support team at ENGINEERINGUK. As a Technical Solutions Consultant, you will work closely with our customers to understand their cloud infrastructure needs and provide tailored solutions to meet those needs. You will also collaborate with our internal teams to...


  • London, Greater London, United Kingdom Creative Personnel Full time

    Creative Personnel is seeking a Technical Solutions Consultant to join our team in London. As a key member of our team, you will be responsible for providing expert advice and support on Audio Visual systems to our clients.About the Role:Job Type: Full-timeLocation: London or surrounding areasResponsibilities:Providing technical guidance and support on AV...


  • London, Greater London, United Kingdom Harrington Starr Full time

    Company OverviewHarrington Starr is a renowned investment management company, looking for a skilled Technical Solutions Consultant to join their team in London.Job DescriptionThe successful candidate will be mainly responsible for supporting applications within the Core Equities business. Responsibilities include providing technical support, undertaking...


  • London, Greater London, United Kingdom Palo Alto Networks Full time

    Unlock Your PotentialPalo Alto Networks is a leading cybersecurity company that empowers organizations to protect their digital way of life. As a Technical Solutions Consultant, you will play a critical role in helping our customers achieve their cybersecurity goals. This is a challenging yet rewarding opportunity for those passionate about cybersecurity and...


  • London, Greater London, United Kingdom Euronext Full time

    We are seeking a Technical Business Solutions Consultant to join our team in London. As a key member of our Commcise team, you will be responsible for delivering technical business solutions that meet the needs of our clients.About the RoleThis is an exciting opportunity for a candidate who is looking for a challenging role with exposure across the whole...


  • London, Greater London, United Kingdom Natilik Full time

    Natilik, a leading Global Technology Solutions Partner, is seeking an accomplished Technical Solutions Consultant to lead client engagement in digital transformation. This exciting opportunity requires an individual with strong technical expertise and exceptional communication skills to drive successful outcomes for our clients.About the Role:This key...


  • London, Greater London, United Kingdom Epiq Full time

    About Epiq: At Epiq, we are a leading global technology-enabled services provider to the legal profession and corporations. Our innovative solutions, combined with our team's deep expertise and passion for providing exceptional client service, set us apart in the industry. Salary Information: The estimated salary range for this role is $120,000 - $180,000...


  • London, Greater London, United Kingdom Diligent Corporation Full time

    About Diligent CorporationDiligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. We are a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better...


  • London, Greater London, United Kingdom Consultant Connect Full time

    About the JobWe are seeking a results-driven Business Development and Sales Manager to join our team at Consultant Connect. As a leading telemedicine provider, we are committed to improving patient care in the NHS through better communications. This exciting opportunity will see you play a key role in driving business growth and developing strategic...


  • London, Greater London, United Kingdom Ivista Full time

    We are looking for a talented Technical Solutions Consultant to join our team at Ivista Ltd.In this role, you will be responsible for designing and implementing digital signage networks, installing and maintaining AV systems, and troubleshooting system and network problems.The ideal candidate will have a minimum of 3 years experience in commercial...