Food Service Operations Manager
1 month ago
Responsibilities
- Deliver all contractual terms and ensure seamless execution of food service operations.
- Communicate effectively with clients and line managers to address any on-site changes or concerns.
- Maintain regular communication with clients to ensure their needs are met.
- Implement action plans based on client satisfaction surveys to drive continuous improvement.
- Ensure accurate implementation of company promotions and identify opportunities for growth.
- Monitor and manage in-unit costs, analyzing data to inform strategic decisions.
- Effectively manage Gross Profit (GP) and maintain accurate cost and sales records.
- Minimize food wastage by maintaining accurate records and implementing waste reduction strategies.
- Support, train, coach, and develop team members to enhance their skills and performance.
- Implement and review HSE procedures to ensure a safe working environment.
- Investigate and report HSE incidents, conducting reviews of work procedures as necessary.
- Communicate HSE issues beyond your control to line managers.
- Ensure team members adhere to H&S and FS policies.
- Prepare, cook, and present food to required standards and portion specifications.
- Manage food orders, receipt, and storage of deliveries, maintaining a clean and organized kitchen environment.
- Ensure correct use of machinery and equipment, performing general tasks to support effective food service delivery.
- Possess experience in contract catering, previous culinary experience, and management experience in a similar role.
- Be passionate about working in a food service environment, demonstrating excellent communication skills and a positive team attitude.
- Enjoy a range of company benefits, including a financial wellbeing programme, pension scheme, and life assurance.
- Participate in employee networks, recognition awards, and ongoing training & development opportunities.
- Access exclusive benefits, wellbeing site, and shopping discounts through Perks at Work.
Company Benefits
We offer a range of benefits to support your wellbeing and career development, including:
- Friendly, helpful, and polite team environment.
- Financial wellbeing programme and preferred rates on salary finance products.
- Aviva Digicare – Free annual healthcare check.
- Medicash – Discounted health cash plan providing cash back on medical treatments.
- Pension scheme and Life Assurance.
- Employee Assistance Programme.
- Holiday purchase scheme.
- Sharebuy Scheme.
- Recognition awards and Long Service Awards.
- Employee networks created and led by employees for employees.
- Exclusive Benefits & Wellbeing site (Perks at Work).
- Entertainment, Health & Wellbeing, and Travel discounts.
- Shopping discounts – Save up to 15% at high street and online stores.
- Vodaphone discounts.
- On-going training & development and career pathways.
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