White Goods Technical Trainer

3 weeks ago


Washington, Sunderland, United Kingdom Pacifica Full time
Job Title: White Goods Technical Trainer

Pacifica, a leading provider of outsourced support and repair of domestic appliances, is seeking a highly experienced White Goods Engineer or Manager to join our team as a Technical Trainer.

About the Role

As a Technical Trainer, you will play a crucial role in delivering high-quality training to Pacifica's employees, franchisees, and partners. Your primary responsibility will be to assist the Training Manager in designing and implementing training plans, identifying needs, and developing training solutions that align with the company's values.

Key Responsibilities
  • Assist the Training Manager in designing and implementing training plans, identifying needs, and developing training solutions within the context of the company values.
  • Promote a positive safety culture within Pacifica.
  • Deliver in-house training programs, develop courses specific to services, and source external training requirements as needed.
  • Maintain and update training and reference materials.
  • Build strong working relationships with key colleagues to identify training needs and implement solutions.
  • Identify emerging issues and needs that will determine future demand for training across the functions within the Field Service Operation.
  • Ensure Pacifica's health and safety processes are maintained.
Requirements
  • Minimum 3 years of White Goods repair engineering experience, with up to-date working knowledge of washing machines, tumble dryers, dishwashers, refrigeration, and cookers.
  • UK Full Driving Licence.
  • Reliable and conscientious individual.
  • Teaching qualification or willingness to work towards a teaching qualification (NCFE Level 3 Award in Education and Training & Assessing Vocationally Related Achievement).
  • Strong desire and/or experience in developing and facilitating training courses and development solutions.
  • Experience in coaching, mentoring, and developing others in a complex, fast-paced environment.
  • Ability to identify areas for improvement, bring measurable results, improve efficiency, and save costs.
  • Excellent people skills and ability to build good rapport with various levels of management.
  • Excellent electrical safety knowledge.
  • Experience of managing own workload consistently and effectively.
  • Fresh, positive approach to training and development.
  • Excellent communication style and ability.
  • Ability to communicate clearly and effectively.
  • Computer literate (Excel, Word, PowerPoint, etc).
Benefits
  • Competitive salary of £28,000 - £32,000 per annum basic dependent on experience.
  • Company Pension scheme.
  • 30 days annual holiday allowance including 8 bank holidays.
  • Wellbeing and fantastic work-life balance.
  • Excellent opportunities for progression and promotion within our business.
  • Death in service benefit at 3x salary.
  • Company online retailer saving portal.
  • Complimentary MAP (Multi Appliance Protection) for your own home appliances.
  • Costa card gift cards - monthly nominations by Team Managers.
  • Entry into Monthly Cash Prize Draw.
  • Opportunity to obtain NCFE Level 3 Award in Education and Training & Assessing Vocationally Related Achievement.
Reporting to

Training Manager

Hours of Work

40 hours per week: Monday to Friday - flexible



  • Washington, Sunderland, United Kingdom Pacifica Full time

    {"title": "White Goods Technical Trainer", "description": "Job SummaryPacifica, a leading provider of outsourced support and repair of domestic appliances, is seeking a highly experienced White Goods Technical Trainer to join our team. As a key member of our Training Department, you will be responsible for designing and delivering high-quality training...


  • Washington, Sunderland, United Kingdom Pacifica Full time

    {"title": "White Goods Technical Trainer", "description": "Job SummaryPacifica, a leading provider of outsourced support and repair of domestic appliances, is seeking a highly experienced White Goods Engineer/Manager to join our team as a Technical Trainer.The successful candidate will be responsible for designing and implementing training plans, identifying...


  • Washington, Sunderland, United Kingdom Pacifica Full time

    {"title": "White Goods Technical Trainer", "description": "Job SummaryPacifica, a leading provider of outsourced support and repair of domestic appliances, is seeking a highly experienced White Goods Engineer/Manager to join our team as a Technical Trainer.The successful candidate will be responsible for designing and implementing training plans, identifying...


  • Washington, Sunderland, United Kingdom Pacifica Full time

    {"title": "White Goods Technical Trainer", "description": "Job SummaryPacifica, a leading provider of outsourced support and repair of domestic appliances, is seeking a highly experienced White Goods Engineer/Manager to join our team as a Technical Trainer.The successful candidate will be responsible for designing and implementing training plans, identifying...


  • Washington, Sunderland, United Kingdom Pacifica Full time

    {"title": "White Goods Technical Trainer", "description": "Job SummaryPacifica, a leading provider of outsourced support and repair of domestic appliances, is seeking a highly experienced White Goods Engineer/Manager to join our team as a Technical Trainer.The successful candidate will be responsible for designing and implementing training plans, identifying...


  • Washington, Sunderland, United Kingdom Pacifica Full time

    Job Title: White Goods Technical TrainerPacifica, a leading provider of outsourced support and repair of domestic appliances, is seeking a highly experienced White Goods Engineer or Manager to join our team as a Technical Trainer.About the RoleThe Training Department plays a vital role in Pacifica's operation, responsible for the training and development of...


  • Washington, Sunderland, United Kingdom Pacifica Full time

    Job Title: White Goods Technical TrainerPacifica, a leading provider of outsourced support and repair of domestic appliances, is seeking a highly experienced White Goods Engineer or Manager to join our team as a Technical Trainer.About the RoleThe Training Department plays a vital role in Pacifica's operation, responsible for the training and development of...


  • Washington, Sunderland, United Kingdom Pacifica Full time

    Job Title: White Goods Technical TrainerPacifica, a leading provider of outsourced support and repair of domestic appliances, is seeking a highly experienced White Goods Engineer or Manager to join our team as a Technical Trainer.About the RoleAs a Technical Trainer, you will play a crucial role in delivering high-quality training to Pacifica's employees,...


  • Washington, Sunderland, United Kingdom Pacifica Full time

    Job Title: White Goods Technical TrainerPacifica, a leading provider of outsourced support and repair of domestic appliances, is seeking a highly experienced White Goods Engineer or Manager to join our team as a Technical Trainer.About the RoleAs a Technical Trainer, you will play a crucial role in delivering high-quality training to Pacifica's employees,...


  • Washington, Sunderland, United Kingdom Pacifica Full time

    Job Title: White Goods Technical TrainerPacifica, a leading provider of outsourced support and repair of domestic appliances, is seeking a highly experienced White Goods Engineer or Manager to join our team as a Technical Trainer.About the RoleAs a Technical Trainer, you will play a crucial role in delivering high-quality training to Pacifica's employees,...


  • Washington, Sunderland, United Kingdom Pacifica Full time

    Job Title: White Goods Technical TrainerPacifica, a leading provider of outsourced support and repair of domestic appliances, is seeking a highly experienced White Goods Engineer or Manager to join our team as a Technical Trainer.About the RoleAs a Technical Trainer, you will play a crucial role in delivering high-quality training to Pacifica's employees,...


  • Washington, Sunderland, United Kingdom Pacifica Full time

    {"title": "White Goods Technical Trainer", "description": "Job SummaryPacifica, a leading provider of outsourced support and repair of domestic appliances, is seeking a highly experienced White Goods Technical Trainer to join our team. As a key member of our Training Department, you will be responsible for designing and delivering high-quality training...


  • Washington, Sunderland, United Kingdom Pacifica Full time

    {"title": "White Goods Technical Trainer", "description": "Job SummaryPacifica, a leading provider of outsourced support and repair of domestic appliances, is seeking a highly experienced White Goods Technical Trainer to join our team. As a key member of our Training Department, you will be responsible for designing and delivering high-quality training...


  • Washington, Sunderland, United Kingdom Pacifica Full time

    {"title": "White Goods Technical Trainer", "description": "Job SummaryPacifica, a leading provider of outsourced support and repair of domestic appliances, is seeking a highly experienced White Goods Technical Trainer to join our team. As a key member of our Training Department, you will be responsible for designing and delivering high-quality training...


  • Washington, Sunderland, United Kingdom Pacifica Full time

    {"title": "White Goods Technical Trainer", "description": "Job SummaryPacifica, a leading provider of outsourced support and repair of domestic appliances, is seeking a highly experienced White Goods Technical Trainer to join our team. As a key member of our Training Department, you will be responsible for designing and delivering high-quality training...


  • Washington, Sunderland, United Kingdom Pacifica Full time

    Job Title: White Goods Technical TrainerPacifica, a leading provider of outsourced support and repair of domestic appliances, is seeking a highly experienced White Goods Engineer or Manager to join our team as a Technical Trainer.About the RoleThe successful candidate will be responsible for delivering high-quality training to Pacifica's employees,...


  • Washington, Sunderland, United Kingdom Pacifica Full time

    Job Title: White Goods Technical TrainerPacifica, a leading provider of outsourced support and repair of domestic appliances, is seeking a highly experienced White Goods Engineer or Manager to join our team as a Technical Trainer.About the RoleThe successful candidate will be responsible for delivering high-quality training to Pacifica's employees,...


  • Washington, Sunderland, United Kingdom Pacifica Full time

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  • Washington, Sunderland, United Kingdom Pacifica Full time

    Job Title: White Goods Technical Trainer PositionDescription:Pacifica, a leading provider of outsourced support and repair of domestic appliances, is seeking a highly experienced White Goods Engineer or Manager to join its team as a Technical Trainer.Key Responsibilities:Assist the Training Manager in designing and implementing training plans, identifying...


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