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White Goods Technical Trainer Position

1 month ago

Washington, Sunderland, United Kingdom Pacifica Full time

Job Title: White Goods Technical Trainer Position

Description:

Pacifica, a leading provider of outsourced support and repair of domestic appliances, is seeking a highly experienced White Goods Engineer or Manager to join its team as a Technical Trainer.

Key Responsibilities:

  • Assist the Training Manager in designing and implementing training plans, identifying needs, and developing training solutions within the context of the company values.
  • Promote a positive safety culture within Pacifica.
  • Deliver in-house training programs, develop courses specific to services, and source external training requirements as needed.
  • Maintain and update training and reference materials.
  • Build strong working relationships with key colleagues to identify training needs and implement solutions.
  • Identify emerging issues and needs that will determine future demand for training across the functions within the Field Service Operation.
  • Ensure Pacifica's health and safety processes are maintained.

Requirements:

  • Minimum 3 years White Goods repair engineering experience required, with up to date working knowledge of washing machines, tumble dryers, dishwashers, refrigeration, and cookers.
  • UK Full Driving Licence.
  • Successful candidate needs to be a reliable and conscientious individual.
  • Teaching qualification or willingness to work towards a teaching qualification (NCFE Level 3 Award in Education and Training & Assessing Vocationally Related Achievement).
  • A strong desire and/or experience in developing and facilitating training courses and development solutions.
  • Experience in coaching, mentoring, and developing others in a complex, fast-paced environment preferred.
  • Ability to identify areas for improvement, bring measurable results, improve efficiency, and, where possible, save costs.
  • Excellent people skills, and used to dealing and building good rapport with various levels of management.
  • Excellent electrical safety knowledge.
  • Experience of managing own workload consistently and effectively.
  • A fresh, positive approach to training and development.
  • Excellent communication style and ability.
  • Ability to communicate clearly and effectively.
  • Computer literate (Excel, Word, PowerPoint, etc).

Benefits:

  • Competitive salary of £28,000 - £32,000 per annum basic dependent on experience.
  • Company Pension scheme.
  • 30 days annual holiday allowance including 8 bank holidays.
  • Wellbeing and fantastic work-life balance.
  • Excellent opportunities for progression and promotion within our business.
  • Death in service benefit at 3x salary.
  • Company online retailer saving portal.
  • Complimentary MAP (Multi Appliance Protection) for your own home appliances.
  • Costa card gift cards - monthly nominations by Team Managers.
  • Entry into Monthly Cash Prize Draw.
  • Opportunity to obtain NCFE Level 3 Award in Education and Training & Assessing Vocationally Related Achievement.

Reporting to: Training Manager

Hours of Work: 40 hours per week: Monday to Friday - flexible