Senior Customer Care Specialist

4 days ago


Reigate, Surrey, United Kingdom beBee Professionals Full time £25,000 - £35,000

We are seeking an experienced Customer Service Advisor to join our team in Reigate, UK. As a key member of our customer-facing team, you will provide top-notch service and support to our clients.

Job Description:

Key Responsibilities:
  • Deliver exceptional customer service through phone, email, and chat.
  • Manage customer relationships and resolve issues promptly.
  • Process customer orders and maintain accurate records.
  • Collaborate with internal teams to ensure seamless customer experiences.
  • Assist with administrative tasks and contribute to process improvements.

Requirements and Qualifications:

  • Proven experience in customer service or a related field.
  • Excellent communication, problem-solving, and interpersonal skills.
  • Ability to multitask and prioritize customer needs effectively.
  • Proficiency in Microsoft Office and CRM software.
  • Strong teamwork and adaptability skills.
  • Flexibility to work varying shifts, including weekends.

What We Offer:

  • A competitive salary range of £26,000 - £32,000 per annum.
  • A comprehensive benefits package, including pension and healthcare.


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