Customer Service Ambassador
3 weeks ago
About the Role
We are seeking a highly skilled and motivated Customer Representative to join our team at Nationwide Building Society. As a Customer Representative, you will be the face of our organization, providing exceptional customer service and support to our members.
Key Responsibilities
- Provide excellent customer service and support to members across various channels, including phone, email, and in-branch.
- Handle customer queries and concerns in a professional and timely manner.
- Work collaboratively with colleagues to achieve team goals and objectives.
- Participate in ongoing training and development to enhance skills and knowledge.
Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and analytical skills.
- Flexibility to work varied shifts, including weekends and holidays.
What We Offer
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A collaborative and supportive work environment.
- The chance to make a real difference in the lives of our members.
How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your up-to-date CV and a cover letter outlining your relevant experience and skills.
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