Customer Service Ambassador

3 weeks ago


Caernarfon, Gwynedd, United Kingdom Nationwide Building Society Full time

About the Role

We are seeking a highly skilled and motivated Customer Representative to join our team at Nationwide Building Society. As a Customer Representative, you will be the face of our organization, providing exceptional customer service and support to our members.

Key Responsibilities

  • Provide excellent customer service and support to members across various channels, including phone, email, and in-branch.
  • Handle customer queries and concerns in a professional and timely manner.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Participate in ongoing training and development to enhance skills and knowledge.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Flexibility to work varied shifts, including weekends and holidays.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A collaborative and supportive work environment.
  • The chance to make a real difference in the lives of our members.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your up-to-date CV and a cover letter outlining your relevant experience and skills.



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