Senior Technical Support Specialist

4 weeks ago


Watford, Hertfordshire, United Kingdom Brook Street UK Full time
Job Description

We are seeking a Senior Support Advisor to join our team at Brook Street UK. As a key member of our team, you will be responsible for ensuring customers enjoy their website in a safe and responsible way.

Key responsibilities include

  • Providing exceptional customer service and support over the phone
  • Dealing with complex customer situations and vulnerable customer interactions
  • Working collaboratively with our team to resolve customer queries and issues

As a Senior Support Advisor, you will have a passion for customer service and experience working with complex customer situations. You will have excellent communication skills and a strong ability to empathize with customers.

This is a fantastic opportunity to join a dynamic team and contribute to the success of Brook Street UK.



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