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Reservation Coordinator

2 months ago

Liverpool, Liverpool, United Kingdom AccorHotel Full time
{"title": "Reservation Agent", "description": "Key Responsibilities

As a Reservation Agent, you will be responsible for managing reservations received via various channels, ensuring a seamless and efficient booking process. Your efforts will drive and optimize room sales in line with our brand and hotel policies, while providing guests with a warm welcome and exceptional assistance.

Key Performance Indicators
  • Leadership & Reporting
  • Comprehensive Operational Oversight:
  • Quality Assurance
  • Coordination & Optimization
  • Culture & Development
  • Talent Management:
  • Duty Management
  • Drive Profit
Benefits
  • Employee benefit card offering discounted rates at Accor worldwide up to 70% off
  • Free Bonus Breaks Voucher (complimentary stays in UK)
  • Friends & Family Rates
  • 28 days of paid holidays per year (pro rata)
  • Eye Test Vouchers
  • Learning programs through our Academies
  • Cycle to work scheme
  • Employee Vivup program with direct access to GP, high street discounts and many more
  • Discounted or free food
  • Work based Pension

Hourly rate: \u00a312

", "lang_code": "en-US"}