Technical Helpdesk Support Specialist
5 days ago
We are seeking an experienced Technical Helpdesk Engineer to join our team at MSX International Limited.
The successful candidate will provide technical and diagnostic support to various users, including Ford approved repairers, independent operators, and Ford Customer Agents.
This is a great opportunity to work with one of the biggest car brands in the UK and contribute to their success.
Key Responsibilities:
- Provide first-class technical and diagnostic support to various users
- Collaborate with internal teams to resolve complex technical issues
- Develop and maintain technical documentation to ensure consistency and accuracy
Requirements:
- Bachelor's degree in a relevant field (e.g., mechanical engineering, automotive technology)
- Minimum 3 years of experience in a technical helpdesk role
- Strong knowledge of vehicle diagnostics and repair procedures
- Excellent communication and problem-solving skills
What We Offer:
- A competitive salary of £45,000 - £60,000 per annum
- A comprehensive benefits package, including health insurance and retirement savings plan
- Ongoing training and development opportunities to enhance your skills and knowledge
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