Team Leader
4 weeks ago
About the Role
We're seeking a talented and ambitious individual to join our team as a Team Leader at Costa Coffee. As a Barista Maestro, you'll be responsible for leading a team of Baristas, providing exceptional customer service, and driving sales growth.
Key Responsibilities
- Lead by example, demonstrating a passion for coffee and a commitment to delivering outstanding customer experiences
- Develop and implement strategies to drive sales growth and improve customer satisfaction
- Train and mentor new Baristas, providing guidance and support to help them reach their full potential
- Monitor and maintain high standards of quality, ensuring that every customer receives a exceptional experience
- Collaborate with the store management team to achieve business objectives and drive store performance
What We Offer
We're proud to offer a range of benefits and perks to our team members, including:
- Competitive hourly rate, rising with training
- Opportunities for career progression and professional development
- Free handmade drinks and 50% discount on food and bottled drinks while on shift
- Costa Coffee Retirement Plan, with matching contributions
- Life Insurance & Income Protection Cover (if you join our pension opt-in scheme)
- Costa Discount App – 50% off food & drinks in Costa-owned stores when you're not working
- Cycle to Work Scheme, offering huge savings on bikes and accessories
- Share Incentive Plan, giving you the chance to become a shareholder in Coca-Cola
- Salary Sacrifice Pension Scheme, with up to 10% matched contributions
- Shoes for Crews – Costa's discounted shoe purchase scheme
- Huge savings on gym memberships & fitness accessories
- Dedicated Feel Good discounts platform and app, offering instant cashback and savings at a range of retailers
About Us
At Costa Coffee, we're passionate about delivering exceptional customer experiences and creating a warm and welcoming environment for our customers and team members. We're committed to our values of Passion, Warmth, Trust, and Courage, and we're looking for like-minded individuals to join our team.
How to Apply
If you're a motivated and ambitious individual with a passion for coffee and customer service, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you
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