24/7 Telecare Customer Service Representative
1 month ago
Job Summary
We are seeking a highly skilled and caring individual to join our 24/7 customer service team as a Telecare Customer Service Representative.
The successful candidate will have excellent communication skills, a can-do approach to customer service, and the ability to work in a fast-paced environment.
Responsibilities will include handling customer inquiries, resolving issues, and providing exceptional service to our customers.
As a flexible role, the successful candidate will be required to work a variety of shifts, including evenings, weekends, and holidays.
We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.
The Benefits
- 30 days annual leave plus 7 public holidays (rising to 35 after 5 years continuous service)
- Flexible working including hybrid office/work from home arrangements
- Biennial incremental progression until top of your payscale is reached
- Membership of the Local Government Pension Scheme
- Up to 6 months full sick pay and 6 months half pay dependent on length of service
- Carers Leave
- Up to 4 weeks paid Paternity Leave
- Access to Health & Wellbeing support
- Ongoing opportunities for Learning & Development
- Cycle to Work Scheme
- Lift share Scheme
- Car Lease Scheme
- Technology Benefit Scheme
How to Apply
To apply for this position, please click the link below to access our online application portal.
Click here to apply
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