Optical Clinic Lead

1 day ago


Manchester, United Kingdom Optical Express Full time

Job Summary: Optical Clinic Lead - Manchester

We are seeking a seasoned healthcare professional to lead our optical clinic in Manchester. As a key member of our management team, you will be responsible for delivering outstanding patient care services, managing teams, and driving business growth.

About the Role:

The successful candidate will have a proven track record of managing high-performing teams, promoting effective communication and collaboration between clinical and retail teams, and developing strategies to drive sales growth and customer satisfaction.

Key Responsibilities:

  • Lead and motivate a high-performing team to deliver outstanding patient care and achieve business objectives
  • Promote a culture of excellence, professionalism, and customer-centricity across all aspects of the clinic
  • Develop and implement strategies to drive sales growth, conversion rates, and customer satisfaction
  • Manage clinic operations, including rostering, recruitment, and employee development
  • Ensure compliance with regulatory requirements, policies, and procedures

What We Offer:

  • Competitive salary commensurate with experience
  • Ongoing training and development opportunities
  • Generous holiday entitlement and benefits package
  • Substantial discounts across our brands

Requirements:

  • Minimum three years' experience in a management role within Private Health, Aesthetics, Hospitality, Retail, or Service sectors
  • Proven track record of delivering business results, leading high-performing teams, and driving sales growth
  • Excellent organizational, communication, and interpersonal skills
  • A positive 'can-do' attitude, drive, determination, and ability to overcome ambiguity and challenges

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